Our client, a telecommunication company seeks to recruit a suitable candidate to fill the position below.
The position is based in Mombasa
Job Title: Shop Sales Executive
Department: Retail
Reports to: Outlet Manager
Job Purpose
To effectively execute customer care functions (Internal & External clients) with view of meeting or surpassing the set targets in terms of customer count and the overall shop turnover.
Job Dimensions
Handle M-pesa ClientsServe walk in clients while up holding high quality level of serviceSell across the range productsPost FSE and Shop Sales to the system(Syspro)Maintenance of creative and attractive displaysGather market intelligencePrepare monthly, weekly and daily reportsLiaise with the outlet manager in managing stock levels and recommending new products.Reconciling sales and cash collections by close of business.Performing other related tasks as and when requested by the outlet ManagerCustomer countThe monthly revenue/ SalesRepeat businessDetermining the right value of stock to be held by a Field Sales Executive, considering their various Credit limits.Deciding on the right products and their quantities to be stocked in the store.Key Performance Indicators (KPIs)
Monthly turnoverGrowth or decline in the number of m-pesa transactions per dayPhysical customer flow.Number of registered customer compliments or complaints in a given time period.Branch Manager- Daily reconciliations of m-pesa & the Daily collections by the Cashier.Field Sales Executives- Daily Dispatch of stocks, Cash collection, and Reconciliation.Qualifications, Knowledge and Experience
Academic qualification/s: Diploma in Business Administration & related studies
Skills: Customer Care, ICT proficiency
Relevant experience: Sales /Customer care
Other requirements
Certificate of good conductShould be innovative.If you are qualified and interested, kindly send your cv to frankmconsult@yahoo.com and cc to jobsfmc@yahoo.com
Visit http://www.kenyan-jobs.com/ for many more jobs in Kenya 
.png)
No comments:
Post a Comment