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Dec 15, 2011

Sales and Reservations Consultant Job in Kenya

A company that operates tourist camps in the Mara Area is seeking a results driven Sales and Reservations Consultant.

The successful person will be reporting to the Sales and Marketing Manager.

The person

Qualified in the relevant area of the hospitality industry at the Diploma level from a recognized institution.Not less than 4 years working experience in a busy reservations office especially for high-end camps located within KenyaMust be computer literate and easily adapts to different bookings and Reservation systems. Must have good communication skills and customer service.
Experience and competence in the use of CRM is an added advantage.Must be very familiar and comfortable with developing itineraries and costing.Must understand in depth tourism in East Africa and operations of the travel industry.
Practical knowledge and experience in the sales and reservations of hospitality units in the Masai Mara is an added advantage.Be ready to work as team with the rest of the Reservations staff and the entire office staff as a whole.Must be able to work with minimum supervision.Ensure that daily Bookings and Reservations activities under your responsibility are carried out in a satisfactory way with the highest possible quality and minimal errors.Prepare and respond on all requests and inquiries (phone/ email) from partners and clients in the highest professional manner within the response time stipulated by the Company, in this case within 24 hrs.Participation in sales and marketing promotions.Interested candidates for the position should submit their application letter with a detailed CV and contacts of 3 referees by email to wakuvoa@yahoo.com by 5 pm on 20th December 2011.

Only shortlisted candidates will be contacted.

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