Room Attendant

Real Estate & Building Maintenance

Room Attendant At Fairmont The Norfolk, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Room Attendant, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming - and our guests feel valued. Hotel Overview: Fairmont The Norfolk Hotel has played a leading role in Kenya''s colorful history, and continues to be Nairobi''s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 165 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi''s most famous meeting place, where drinks and light meals are served continuously from morning until midnight. Summary of Responsibilities: Reporting to the Floor Supervisor, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Ensure Housekeeping departmental standards are followed Ensure guest rooms are prepared efficiently Maintain inventory in the Housekeeping closets Respond timely to guests-T special requests for miscellaneous items ie: cribs, cots, extra towels etc. Follow departmental policies and procedures Report necessary maintenance items Follow all safety and sanitation policies Room Attendant At Fairmont The Norfolk, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Room Attendant, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming - and our guests feel valued. Hotel Overview: Fairmont The Norfolk Hotel has played a leading role in Kenya''s colorful history, and continues to be Nairobi''s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 165 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi''s most famous meeting place, where drinks and light meals are served continuously from morning until midnight. Summary of Responsibilities: Reporting to the Floor Supervisor, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Ensure Housekeeping departmental standards are followed Ensure guest rooms are prepared efficiently Maintain inventory in the Housekeeping closets Respond timely to guests-T special requests for miscellaneous items ie: cribs, cots, extra towels etc. Follow departmental policies and procedures Report necessary maintenance items Follow all safety and sanitation policies Qualifications: Previous Housekeeping experience an asset Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work cohesively as part of a team with minimum supervision Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 30 lbs Frequent kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Visa Requirements: Candidate must be a Kenyan citizen. APPLY TODAY : Whether you-Tre launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts-"and the extraordinary opportunities that exist! ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That-Ts why you''ll find exceptional work opportunities-"throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-"as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London-Ts The Savoy, New York-Ts The Plaza, and Shanghai-Ts Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

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