Oxfam International Global Service Delivery Manager

Oxfam International
 

Global Service Delivery Manager
 

Location: Nairobi
 

Contract: Fixed term (4 years)
 

Salary: In line with Oxfam values
 

One person in three in the world lives in poverty. Oxfam is determined to change that world by mobilizing the power of people against poverty.
 

 

Around the world, Oxfam works to find practical, innovative ways for people to lift themselves out of poverty and thrive. We save lives and help rebuild livelihoods when crisis strikes. 

And we campaign so that the voices of the poor influence the local and global decisions that affect them.

In all we do, Oxfam works with partner organizations and alongside vulnerable women and men to end the injustices that cause poverty.
 

Oxfam is an international confederation of 20 organizations networked together in more than 90 countries, as part of a global movement for change, to build a future free from the injustice of poverty. 

The Oxfam International Secretariat is currently headquartered in Oxford, with advocacy and campaigns offices in Washington DC, New York, Brussels, Geneva, and a liaison office with the Africa Union in Addis Ababa.

The Role
 

Oxfam International is looking for an experienced IT professional to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization. 

This individual will plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. 

Working closely with decision makers in other departments to identity, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. SLAs and plan for Oxfam International services
 

The successful applicant will have 

• significant, relevant and demonstrable work experience in a global IT service delivery environment, 


• proven experience designing and implementing IT infrastructure processes, policies, procedures and controls, 


• experience developing IT plans and budgets and managing IT Infrastructure vendor relationships,


• strong technical knowledge of network and PC operating systems,


• in-depth knowledge of applicable data privacy practices and laws and 


• an excellent understanding of the organization’s goals and objectives including a proven commitment to Gender Justice.

Fluency in English required and competence in French and/or Spanish is desirable.
 

How to Apply
 

Closing date: 31st October 23:59 GMT *
 

(*please be advised that this vacancy may close earlier than stated if large or sufficient numbers of applications are received.)
 

Interviews: w/v 14th November in Nairobi.

Oxfam International is an equal opportunities employer, committed to diversity within the workplace.