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Jul 26, 2020



Job Title: Laundry Assistant






Reports To: Laundry Supervisor


Job Summary: Providing operational and logistical support required for
achievement of the desired operational results of the laundering processes.


Main Duties and Responsibilities:


·        
Transporting linen between different locations in and out within
the plant.


·        
Recording operational data in prescribed manner.


·        
Sorting out and counting linen as desired in various operational
sections.


·        
Folding finished work.




·        
Cleaning the plant and equipment.


·        
Loading and off loading operational machines.





·        
Reporting maintenance and repair requirements noted in the plant
and work station.


·        
Ensuring safety and security of colleagues, the plant and
hospital property in the work environment.


·        
Any other duty as may be assigned from time to time.


Qualifications, Skills and Experience:


·        
KSCE, C- Minus.


·        
Certificate in Laundry Operations / Basic Training in Laundry
Operations.


·        
1-year work experience in a laundry plant.


·        
Good interpersonal and communication skills.


How to Apply


In case you believe your career objective matches this exciting
position, please forward your application and detailed c.v, contact details by
5pm on 28th July 2020 recruitment@sheerlogicltd.com.


Only shortlisted candidates will be contacted

Jul 25, 2020



Position: Administrative Officer






Job Group: KMR 6


Job Description


This program is a
collaboration between Kenya Medical Research Institute, and the US Centers for
Disease Control and Prevention whose remit is to conduct research in Malaria,
HIV, Tuberculosis and other diseases. 
This 
is the entry and training grade for this cadre for graduate Administrative
Officers. An officer   at this level will work under guidance and
supervision of a Senior Administrative Officer.




Responsibilities


  • Ensuring
    assets are insured;

  • Managing
    office transport system;

  • Ensuring
    maintenance office equipment, facilities and assets;

  • Generating
    reports on operations, maintenance and



Qualifications


For appointment to this
grade a candidate must have:


  • Bachelor’s
    Degree in Public Administration, Political Science, Sociology, Business
    Administration or its equivalent qualification from a recognized
    institution;

  • Have
    proficiency in computer applications;

  • Fulfill
    the requirements of Chapter Six (6) of the constitution


  • Planning
    skills

  • Communication
    and reporting skills

  • Interpersonal
    skills

  • Team
    player



How to Apply


  1. Letter
    of Application (Indicate Vacancy Number)

  2. Current
    Resume or Curriculum Vitae with Telephone number and e-mail address

  3. Three
    letters of reference with contact telephone numbers

  4. Copies
    of Academic Certificates and Transcripts

  5. KRA
    tax compliance certificate

  6. Certificate
    of Good Conduct



Apply to:


Deputy Director, CGHR


P.O. Box 1578-40100


Kisumu


no later than August 10, 2020.


KEMRI IS AN EQUAL
OPPORTUNITY EMPLOYER COMMITED TO DIVERSITY; PERSONS WITH DISABILITY, WOMEN,
YOUTH AND THOSE FROM MARGINALIZED AREAS ARE ENCOURAGED TO APPLY. KEMRI DOES NOT
CHARGE A FEE AT ANY STAGE OF ITS SELECTION PROCESS INCLUDING APPLICATION,
INTERVIEW AND PROCESSING OF OFFER LETTER. IF ASKED FOR A FEE, REPORT SUCH
REQUEST IMMEDIATELY


Only short-listed
candidates will be contacted



Research Associate III






Diagnostics
– Livestock Genetics


(Closing
date: 4 August 2020)


The
International Livestock Research Institute (ILRI) seeks to recruit a Research
Associate to support and supervise activities in the diagnostics unit.


ILRI works to improve
food and nutritional security and reduce poverty in developing countries
through research for efficient, safe and sustainable use of livestock. It is
the only one of 15 CGIAR research centres dedicated entirely to animal
agriculture research for the developing world. Co-hosted by Kenya and Ethiopia,
it has regional or country offices and projects in East, South and Southeast
Asia as well as Central, East, Southern and

West Africa. www.ilri.org


Responsibilities


  • Preparing and validating tick-borne diseases
    (TBDs) recombinant antigens.

  • Perform serological and molecular diagnosis of
    tick-borne and other diseases, analyse data and present results.

  • Procurement of all the laboratory reagents and
    consumables required and liaise with the technology manager to replace and
    procure new equipment.

  • Ensure all laboratory users, including ILRI
    regular staff, visitors or any other person who would like to work in the
    unit adhere to the required procedures and observe Good Lab Practices
    (GLBS).

  • Train students and visiting scientists on the
    ELISA technique for tick borne disease diagnoses as per their needs.

  • Invoicing and follow up payments for the
    diagnostic services rendered.

  • Perform any other related duties as may be
    required.


  • Prepare, ship and process payments for ELISA kits
    for outside users.



Requirements


  • Bachelor’s degree in Biological Sciences or equivalent
    with five years’ relevant experience

  • Experience working with scientific tests on
    biological samples.

  • Knowledge and experience working and performing
    serological and molecular assays will be an added advantage.

  • Experience in data analysis and report writing
    preferred.

  • Broad knowledge of methods and techniques and
    standard operating procedures related to area of operation.

  • Excellent interpersonal communication and good
    personal organisational skills.

  • Good judgement and willingness to take initiative
    when appropriate.



Post location: The position will be
based in Nairobi, Kenya.


Terms of Appointment


This is position is at
job level 
HG 12 and it is only open to Kenyan nationals.  The position on a
2-year fixed term contract. ILRI offers a competitive salary and benefits
package which includes; pension, medical and other insurances.


How to apply: 


Applicants should send a
cover letter and CV explaining their interest in the position, what they can
bring to the job and the names and addresses (including telephone and email) of
three referees who are knowledgeable about the candidate’s professional
qualifications and work experience to the Director, People and Organizational
Development through our recruitment portal 
http://ilri.simplicant.com/ before 4 August 2020. The position title
and reference number REF: 
RA/07/2020 should be clearly marked
on the subject line of the cover letter.


We thank all applicants
for their interest in working for ILRI. Due to the volume of applications, only
shortlisted candidates will be contacted.


ILRI does not charge a
fee at any stage of the recruitment process (application, interview meeting,
processing or training). ILRI also does not concern itself with information on
applicants’ bank accounts.


To find out more about
ILRI visit our websites at
 http://www.ilri.org



CUSTOMER EXPERIENCE ADVOCATE
(NAROK)







The Automobile
Association of Kenya is the largest Automobile Association in Kenya with over
100,000 members. Being affiliated to FIA, an international body in the
Automobile industry, we have remained as one of the major players in the
Automobile industry in Kenya. Subsequently we strive to provide a favorable work
environment for our employees. We are keen on developing our staff for growth.
Our ultimate goal is to have a workplace that people will love and achieve
their personal goals.


We have opened a branch
in Narok and we are seeking to engage a 
Customer Experience
Advocate 
to handle Customers relations at the Branch.




Job Purpose


Reporting to the Branch
Manager (Narok Branch), the position holder will manage customer relations and
interactions through the various channels to ensure customer satisfaction.


Key Responsibilities


  • Provide customer relations service to both
    internal and external customers thereby ensuring customer satisfaction.

  • Responsible for actively ensuring the retention of
    the Association’s customer base which includes promoting the Association
    to existing customers.

  • Communicating with customers through various
    channels.

  • Maintain interactions with the members and provide
    them with information on new service offerings.

  • Ensure compliance with internal business processes
    and procedures and guiding clients on the same.

  • Contribute to the development and maintenance of
    standards, policies and procedures regarding service offerings.


  • Provide feedback on the soundness and
    effectiveness of the customer service policies and procedures to
    departments.

  • Recording and handling of all enquiries and
    complaints pertaining to clients and providing feedback within the
    required time.

  • Receive complete application for new members, new
    students and enter in the database.

  • Update of data in the Association’s MIS.

  • Verify client payments and issue receipts.

  • Verification of invoices with data base entries
    ensuring accuracy and completeness of information.

  • Checking the accuracy and completeness of the
    monthly branch summaries and preparing a summarized report.

  • Reconciliation of credit sales, and receipts with
    Finance Department.

  • Verification of ‘mobile money’ receipts with
    member information in the database ensuring that update is complete and
    undertake reconciliations thereof.

  • Verifying reminder invoices and ensuring they are
    mailed to members

  • Contribute to team effort by accomplishing related
    results as needed.

  • Perform any other duties as may be assigned from
    time to time.



Minimum job requirements:


  • Diploma or Degree in a Business Related Field or
    its equivalent.

  • Minimum 1 Year experience in Customer Service.

  • Good customer service, interpersonal and
    communication skills.

  • Business Development acumen.



To apply, please forward
your CV to jobs@aakenya.co.ke by the 
30th July
2020. 
Please indicate “Customer Experience Advocate – Narok” as your subject line.



Job Title:  Warehouse Clerk






Location: Nairobi


Type of Employment:
Permanent


 Job Description


To physically receive,
unload and load trucks with client materials/products accordingly and maintain
an inventory control; Ensure the warehouse is stocked with essential equipment;
Support in coordinating the movement and storage of goods in a warehouse.




Responsibilities 


Client Goods Handling


  • Ensure
    that incoming Goods are unloaded and stored correctly and safely in the
    warehouse.

  • Locate
    items needed and prepare them for loading.

  • Weigh
    and count items for distribution within the warehouse to ensure
    conformance to company and warehouse standards.

  • Operate
    forklift and perform daily equipment checks.



Monitoring


  • Monitor
    incoming and outgoing goods for obvious faults or defects and report to
    the Senior Logistics and Warehouse Manager.

  • Ensure
    Warehouse machinery is serviced and functional.



 Recording


  • Check
    orders using Intraspeed Arcpro’s inventory control system against original
    purchase documents.

  • Ensure
    content of goods delivered are double-checked for accuracy.

  • Conduct
    Warehouse stock Audits.

  • Assist
    in counting of physical inventory.



Liaising


  • Liaise
    with drivers and other transport workers to ensure that orders are loaded
    and unloaded.

  • Liaise
    frequently with client services staff, often to give client details of
    loading times and delivery time estimates.

  • Document
    daily inactive inventory.

  • Perform
    Monthly inventory checks.

  • Receive
    and inspect returned goods.




Support in Labelling and Packaging


  • Sort
    and place materials or items on racks, shelves according to a
    pre-determined sequence such as size, type, style, color or product code.

  • Mark
    materials with identifying information using appropriate method.

  • Ensure
    Warehouse is accessible and safe for designated staff.

  • Ensure
    the warehouse is clean and neat at all time.

  • Ensure
    that all staff accessing the warehouse are wearing proper safety gear.

  • Ensure
    all persons accessing the warehouse follow all safety codes.

  • Ensure
    compliance of the Standard Operating Procedures in running warehouse
    operations.

  • May
    be assigned facilities maintenance duties as needed.



Qualifications


  • Diploma
    in Purchasing and Supply Chain

  • Forklift
    truck certification and a valid License.

  • BCE
    Driving License.

  • MS-
    Office Proficiency.

  • 1-5
    Years of prior warehouse clerk experience

  • 3
    years’ experienceas a forklift operator.

  • Communication
    Proficiency.

  • Organizational
    Skills.

  • Basic
    Mathematics Skills.

  • Technical
    Capacity.

  • Attention
    to Detail.

  • Time
    Management Skills.



How to apply


Interested candidates
are invited to strictly email their cover letter and CV with the subject, Warehouse
Clerk 
to careers@hrmconnection.com by 26th July, 2020.


Only shortlisted
candidates will be contacted.



Position: Customer Service Associate






Reporting to the Customer Service Assistant Manager


Job Description


Our client, a leading betting and gaming company is seeking to
recruit a highly talented and customer oriented professional to fill in the
following position based at their Nairobi Office, the Customer Service
Associate will play a key role in delivering the highest quality of service to
our client’s High Value Customers


Responsibilities 




  • Handle and resolve customers’
    issues via phones (inbound, outbound), emails and online chatting tools
    (including social chat)

  • Provide commercial approach to
    the customer with outstanding capability to present promotions and brand
    information that aims at conversions and brand turnover

  • Provide feedback and
    suggestions to immediate superior on issues and procedures pertaining to
    Customer Service

  • Liaise closely with other CS,
    superiors and colleagues from other departments to meet departmental goals

  • Provide answers and solutions
    to customers in a professional manner

  • Acts as first line
    communication with customers


  • Provide commercial approach to
    customers and present promotion and brand information aimed at conversions
    and brand turnover



Qualifications


  • Diploma/ Degree in Marketing or
    any other relevant field

  • At least 2 years’ experience in
    a similar

  • Advanced level of Proficiency
    in English and either of the following languages:Telugu, Kannada, Tamil,
    Punjabi, Hindi or Marathi is a MUST

  • Must be Sports-oriented,
    especially with Football, Cricket and online gaming

  • Must have good typing skills
    (at least 50 WPM).

  • Excellent problem solving and
    people

  • Proficiency in MS Office
    applications



How to apply


Interested candidates are requested to forward their updated CVs
to recruit@virtualhr.co.keby Monday,
3rd August 2020 
clearly stating the subject heading “Customers
Service Associate
”. Indicate your current and expected
remuneration (MUST), daytime
telephone contacts and addresses of three referees. Only shortlisted candidates
will be contacted.






Position: Senior Communication Officer


Ref No. CAK/01.07/2020


Responsibilities


  • Participating
    in the production of appropriate communication and dissemination
    strategies;

  • Establishing
    and maintaining regular contact with media practitioners with a view of
    enhancing goodwill and positive coverage for the Authority;

  • Planning
    and executing the Authority’s participation in key corporate events;

  • Recording
    and developing photographic images of the Authority’s activities;

  • Developing
    web content and updating the website in liaison with the ICT Department;

  • Preparing
    and producing reports and other publications;

  • Organizing
    for press conferences and media briefings;

  • Developing
    Corporate brand identity manual and ensuring conformity to it; and

  • Identifying
    and recommending branding and publicity opportunities for the Authority;



Qualifications





  • A
    minimum of five (5) years relevant work experience in the Public Service
    or in the Private Sector;

  • Bachelor’s
    Degree in any of the following: – Journalism, Mass Communications, Public
    Relations or other relevant social science from a recognized institution;

  • Diploma
    in Journalism or Mass Communications;

  • Member
    of Public Relations Society of Kenya;

  • Have
    good communication and interpersonal skills;

  • Proficiency
    in computer applications; and

  • Fulfilled
    the requirements of Chapter Six of the Constitution



How to apply


Interested applicants
who meet the above requirements are advised to submit their applications to:


Email: recruitment@cak.go.ke or;
log into the Authority’s Recruitment Portal https://jobs.cak.go.ke:802.


The application shall
include:


  • Application
    letter;

  • Detailed
    CV;

  • Copy
    of National Identification Card;

  • Certified
    copies of Academic and Professional certificates; and

  • Names
    and contacts (telephone and e-mail) of three (3) professional referees.



Applications close on 27th
July, 2020
 at 1700hrs. Only applications with all the
required attachments will be considered.


The Competition
Authority of Kenya is “An ALL inclusive Employer”


Canvassing of any form
will lead to automatic disqualification. Only shortlisted applicants will be
contacted.







Background





UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP’s policy work carried out at HQ, Regional and Country Office levels forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan.

Within the GPN, the Bureau for Policy and Programme Support (BPPS) has the responsibility for developing all relevant policy and guidance to support the results of UNDP’s Strategic Plan.

UNDP’s 2018-2021 Strategic Plan emphasizes the critical links between environmental sustainability, climate change mitigation and adaptation, and broader efforts to achieve the goals of the 2030 Agenda and Paris Agreement. As part of the Global Policy Network in the Bureau for Policy and Programme Support, UNDP’s Nature, Climate Change, and Energy (NCE) Team promotes and scales up integrated whole-of-governance approaches and nature-based solutions that reduce poverty and inequalities, strengthen livelihoods and inclusive growth, mitigate conflict, forced migration and displacement, and promote more resilient governance systems that advance linked peace and security agendas.

The NCE Team works with governments, civil society, and private sector partners to integrate natural capital, environment and climate concerns into national and sector planning and inclusive growth policies; support country obligations under Multilateral Environmental Agreements; and implement the UN’s largest portfolio of in-country programming on environment, climate change, and energy. This multi-billion dollar portfolio encompasses: Biodiversity and Ecosystem Services including forests; Sustainable Land Management and Desertification including food and commodity systems; Water and Ocean Governance including SIDS; Climate Change Mitigation and Adaptation; Renewable and Modern Energy; Extractive Industries; Chemicals and Waste Management; Environmental Governance and Green/Circular Economy and SCP approaches. This work advances crosscutting themes on innovative finance, digital transformation, capacity development, human rights, gender equality, health, technology, and South-South learning.

In addition to UNDP’s bilateral partnerships on natural capital, environment and climate, UNDP is an accredited multilateral implementing agency of the Green Climate Fund (GCF), the Multilateral Fund (MLF), the Adaptation Fund (AF) and the Global Environment Facility (GEF) which includes the Global Environment Facility Trust Fund (GEF Trust Fund), the Nagoya Protocol Implementation Fund (NPIF), the Least Developed Countries Fund (LDCF), and the Special Climate Change Fund (SCCF). As part of UNDP’s partnership with these vertical funds, UNDP provides countries specialized integrated technical services for eligibility assessment, programme formulation, capacity development, policy advice, technical assistance, training and technology transfer, mobilization of co-financing, implementation oversight, results management and evaluation, performance-based payments and knowledge management services.

Ecosystems and Biodiversity Programme

UNDP recognizes healthy biodiversity and ecosystem services, including soil fertility and water provisioning, as the foundation of human wellbeing and sustainable development. It sees nature-based solutions as essential solutions for tackling multiple developmental challenges, be they land degradation and desertification, climate crisis, inequality and poverty, insecurity and migration. UNDP’s Ecosystems and Biodiversity Programme adopts an approach to bringing the development agenda to biodiversity discourse enables it to engender increased public, business and government support for biodiversity conservation and sound ecosystem management. broadening the support base necessary for achieving global biodiversity goals. UNDP, as a convener, mobilizes global, national and local level actors, governments, businesses, non-governmental organizations and communities to communicate the value of biodiversity for it to be integrated in national and local development, sector and fiscal planning processes and practices. UNDP has 300 country level terrestrial and marine ecosystems and biodiversity projects in 120 countries, including sustainable land management projects. These combined with a set of global projects, such as the Biodiversity Finance Initiative, Nature for Development Programme, Green Commodities Programme, linked to country level work, connects people on the ground to the national, regional and global decision makers and influencers, as well as fostering exchange and learning between communities, landscapes, governments in different countries and continents.

Global Policy Centre on Resilient Ecosystems and Desertification

The Nairobi-based Global Policy Centre on Resilient Ecosystems and Desertification (GC-RED) is one of UNDP’s Global Policy Centers. GC-RED contributes to the global efforts to halt and reverse land degradation to help countries achieve the SDG target 15.3 of Land Degradation Neutrality (LDN). The Centre is UNDP’s designated office and liaison for the United Nations Convention to Combat Desertification (UNCCD). The GC-RED areas of work are related to the sustainable management of land, biodiversity and ecosystem services; building resilience capacities to drought and conflict; and mainstreaming poverty-environment objectives in national development frameworks.

The Centre manages three projects – the Global Policy Center (GPC) project, the Poverty-Environment Action for Sustainable Development Goals (PEA) project and the Biodiversity and Ecosystem Services Network (BES-Net) project.

GPC project promotes advanced global thinking and knowledge sharing on sustainable development in drylands and other fragile ecosystems. It covers the activities related natural capital, ecosystems and livelihoods resilience and knowledge management and networking.

PEA project is a joint UNDP-UNEP project, focusing on shifting finance and investment towards environmental sustainability and climate objectives for poverty eradication and improving the environmental sustainability of current investments. The project aims to accelerate poverty-environment mainstreaming by fostering quality investments, especially for least developed countries where the gap in investment is greatest. GC-RED covers UNDP Managing Agent functions for PEA project. UNDP is responsible for overall project financial management, performance monitoring and reporting, evaluation and ensuring achievement of project results with inputs from UNEP technical staff.

BES-Net project is a capacity sharing “network of networks” initiative that promotes dialogue and cooperation between science, policy and practice for effective BES management, contributing to long-term human well-being and sustainable development.

Under the direct supervision and guidance of the GC-RED Operations Associate and the general supervision of the GC-RED Director and the PEA Project Management Specialist, and in full compliance with the UN/UNDP rules, regulations, policies and strategies, the incumbent will provide a wide range of project support services for smooth implementation and management of Center (40% GPC, 50% PEA and 10% BES-Net project) operational responsibilities. The incumbent promotes a client, quality, and results-oriented approach.

This is a project post. Initial appointment against this post is for a period of one year and any extension will be subject to funding availability and incumbent’s performance.





Duties and Responsibilities





Summary of Key Functions:


  • Support to administrative and logistical services

  • Support to human resources and procurement services

  • Support overall operations of the Center


1. Efficient administrative and logistical support for GPC and PEA projects focusing on achievement of the following results:


  • Record all the GPC and PEA project reports (hard copy) and uploaded them (soft copy) in the Share Point

  • Provide administrative and logistical support for the workshops/meetings, etc.

  • Arrange travel, hotel reservation, processing of Daily Subsistence Allowance (DSA), visa requests, identity cards and other documents; purchase of tickets and creating travel requests;

  • briefing/debriefing to the project team and the interns on issues relating to area of work; and training on the administrative procedures, as required.

  • Follow up with both the GPC and PEA project teams to ensure completion of all the mandatory courses required.

  • Full compliance of procurement activities, operations and financial processes with UN/UNDP rules, regulations, policies and strategies.


2. Efficient Human Resources and procurement support for GPC and PEA projects focusing on achievement of the following results:


  • Prepare the annual procurement plan and monitoring progress.

  • Submit all procurement requests in the ROM portal for approval.

  • Facilitate and provide timely support on the procurement process. This includes following up with the UNDP Kenya Country Office (KCO), evaluation panel and contract issuance and amendments.

  • Prepare E-requisitions and contracts in and outside Atlas, create all (incl. recurring) Purchase orders (commitments) for contracting of goods and services, vendor creation, maintenance of the filing system under PEA and GC-RED. Purchase orders are created in a timely manner to ensure a correct financial reporting.

  • Support on asset management.

  • Support on internal control system which ensures that E-requisitions are duly prepared and approved. Purchase orders are closed in a timely manner to avoid affecting the dashboard.

  • Update rosters for vendors and consultants.

  • Provide timely administrative support to all the recruitment and contract management processes including drafting of standards ToRs, supporting internal coordination processes and drafting of internal notes, liaison on the publication of job adverts, administrative process for recruitment including reporting.


3. Common functions to support overall operations of the Center


  • Provide administrative support to the Centre Director and drafting of official communication, preparing minutes of the Policy and Programme Team meetings.

  • Provide support to a visit by the BPPS colleagues

  • Dealing with the United Nations Office at Nairobi (UNON) or UNDP KCO


Impact of Results

The key results have an impact on the efficiency of GPC, PEA and BES-Net projects. Accurate analysis and presentation of information thoroughly researched, and fully documented work strengthens the capacity of the Center and facilitates subsequent action by the supervisor. Incumbent’s own initiative is decisive in results of work and timely finalization.





Competencies





Functional Competencies:

Building Strategic Partnerships

Level 1.1: Maintaining information and databases


  • Analyzes general information and selects materials in support of partnership building initiatives


Promoting Organizational Learning and Knowledge Sharing

Level 1.1: Basic research and analysis


  • Identifies and communicates opportunities to promote learning and knowledge sharing


Job Knowledge/Technical Expertise

Level 1.1: Fundamental knowledge of processes, methods and procedures


  • Understands the main processes and methods of work regarding to the position

  • Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks

  • Strives to keep job knowledge up-to-date through self-directed study and other means of learning

  • Demonstrates good knowledge of information technology and applies it in work assignments


Promoting Organizational Change and Development

Level 1.1: Presentation of information on best practices in organizational change


  • Demonstrates ability to identify problems and proposes solutions


Design and Implementation of Management Systems

Level 1.1: Data gathering and implementation of management systems


  • Uses information/databases/other management systems


Client Orientation

Level 1.1: Maintains effective client relationships


  • Reports to internal and external clients in a timely and appropriate fashion

  • Organizes and prioritizes work schedule to meet client needs and deadlines

  • Establishes, builds and sustains effective relationships within the work unit and with internal and external clients

  • Responds to client needs promptly


Promoting Accountability and Results-Based Management

Level 1.1: Gathering and disseminating information


  • Gathers and disseminates information on best practice in accountability and results-based management systems

  • Prepares timely inputs to reports


Core Competencies:


  • Demonstrating/safeguarding ethics and integrity

  • Demonstrate corporate knowledge and sound judgment

  • Self-development, initiative-taking

  • Acting as a team player and facilitating team work

  • Facilitating and encouraging open communication in the team, communicating effectively

  • Creating synergies through self-control

  • Managing conflict

  • Learning and sharing knowledge and encourage the learning of others.

  • Promoting learning and knowledge management/sharing is the responsibility of each staff member.

  • Informed and transparent decision making






Required Skills and Experience





Education:

Secondary education with specialized training in procurement and administration;

Experience:


  • Minimum four (4) years of relevant administrative, procurement and other project support experiences at national or international level

  • Experience in web-based systems/ERP such as Atlas is highly desired

  • Experience in the usage of computers and MS Office packages (MS Word, Excel, PowerPoint, etc.) and other computerized applications

  • Good writing and communication skills

  • Previous work experience with UNDP or renowned international organizations is desired

  • Knowledge of IPSAS is desirable


Language Requirements:

Fluency in written and oral communication skills in English is required.





Disclaimer





Important applicant information


All posts in the SC categories are subject to local recruitment.


Applicant information about UNDP rosters


Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.


Workforce diversity


UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.


Scam warning


The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.









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Job Purpose


This role is responsible for driving and management of the innovation process within Stanbic. This involves defining new technology and proposing innovation opportunities, verifying new business needs and translating these to demand, managing ongoing infrastructure improvement and innovation processes to ensure evolution of service that meets business needs and requirements


To develop new business innovation, adopting and applying both leading innovation methodology and emerging technologies to create new/alternative/disruptive business solutions that are commercial, viable and profitable and enable Stanbic Bank market competitiveness


To lead and direct the development of the innovation strategy, within the bank, with the aim of simplifying delivery of the organisation to clients, including leading edge strategic solutions, coordination and execution. To drive and co-ordinate proposition development based on client needs and product expertise across the bank.


Key Responsibilities/Accountabilities


Develop strategy and manage business performance for solutions and innovation


• Contribute to the development of DTI strategies and drive execution and oversight, as a member of DTI Manco.

• Devise an implement solutions and innovations strategy for DTI and for the various customer segments.

• Provide strategic and operational leadership and be responsible for formulating the strategic direction of solutions and innovations within a specific sector and ensure the execution thereof in line with the business strategy.

• Set the strategic direction for solutions and innovation within a specific sector whilst aligning the objectives with overall Stanbic goals.

• Evaluate the external environment continuously and assess the impact on the Business Unit’s activities. Where required, discuss any changes which may result in an overall strategic impact with the Executive and thereafter make the agreed amendments to plans.

• Allocate resources across the business unit to ensure that strategic and tactical plans are enabled at all times.

• Communicate the strategy to the solutions and innovations team and ensure a deep understanding across the whole business.

• Investigate existing marketing and business practices and recommend opportunities to enhance revenues

Ensure efficient and effective client value propositions and product innovation


• Deliver compelling and differentiated value propositions for clients that create sustainable competitive advantage.

• Define customer to ensure that propositions are properly targeted and results are measured.

• Utilise and interpret client data to maximise the opportunity for new sales and cross sales.

• Articulate the opportunities and define key product features to enable Product Heads to build or source the appropriate products.

• Ensure new products and innovation are prioritised and co-ordinated.


Ensure an efficient and effective leadership and staffing process


• Manage the bank’s contribution to external accelerator programs

• Advise senior management on technical strategy

• Manage proactive collaboration within the bank and external parties focused on the incubation of ideas through to proof of concepts, leading to the execution of innovative customer propositions

Ensure efficient and effective stakeholder engagement


• Develop relationships with key external stakeholders proactively, these include local regulators relevant to the business, product heads, key suppliers and external regulatory bodies to ensure the Bank receives appropriate co-operation when required and that the Group meets and is seen to meet regulatory compliance.

• Build and develop relationships across the firm with various stakeholders with the intention of breaking down silos to maximise business growth.

Manage the risks in the business


• Review and approve assurance and audit scope documentation as well as findings.

• Review open audit or assurance items and follow up with teams on open or overdue items.

• Oversee the development of risk metrics and risk appetite threshold setting.

• Drive a culture of proactive compliance.

• Interact with specialist risk areas (operational risk, financial crime risk management, information security risk etc.) to ensure that business risk management requirements are addressed in all these frameworks.


Keep abreast of industry specific knowledge and key developments


• Represent the bank in industry working groups and/or committees.

• Keep abreast of local and international developments with regards the relevant developments and ensure that this knowledge is filtered through to the rest of the team

• Attend various committee meetings and occasionally conduct presentations at industry specific forums


 Innovation culture promotion 


• Promote and constantly adjust a culture of innovation that is responsible and responsive to its own actions.

• Support the establishment of and participate in digital communities of practice. Participate in multi-stakeholder solutions that boost creativity, innovation and collaboration across product lines, such as open innovation and idea generation platforms, encouraging and facilitating proposals from bank staff for digital propositions

Innovation championing

• Act as an ambassador for digital innovation, advocating, evangelising and generating interest in the innovative digital ventures, products / services.

• Support the New Business Lead with implementing plans to persuade, influence and disseminate innovation knowledge, best practice and competencies across the bank to deepen understanding on how to grow and promote innovation in their areas to remain conscious, deliberate and iterative

Technology & Architecture

• Develop and promote best practices for Continuous Integration.

• Provide technical insights and feedback on implementation of initiatives /migration.

• Participate in architecture design teams.

• Develop applications on complex projects, components, and subsystems for the department.

• Recommend development testing tools and methodologies and review and validate test plans.

• Develop comprehensive documentation for multiple applications or subsystems.Participate in establishing full project life cycle plans for complex projects across multiple platforms within the bank

• Advise on solution development

• Perform independent and complex technical and functional analysis for multiple projects supporting several divisional initiatives


Financial Management

• Design and manage programs to facilitate revenue growth from new businesses and efficiency improvements across the Bank


People

• Manage the bank’s contribution to external accelerator programs

• Advise senior management on technical strategy

• Manage proactive collaboration within the bank and external parties focused on the incubation of ideas through to proof of concepts, leading to the execution of innovative customer propositions


Physical Infrastructure

• Provide infrastructure pre-design support


Risk, Regulatory, Prudential & Compliance

• Advise on risk assessment and risk management strategies for projects.


Strategy

• Develop innovation strategy and framework

• Lead the collaboration, acceleration and execution of innovation activities, aligned with the priorities of the bank

• Develop infrastructure capacity components and provide input on end to end solution design


Preferred Qualification and Experience



  • First Degree in Information Technology and Business Commerce.

  • At least (8) years’ relevant experience with more than three (3) served in a senior level in the financial services industry.

  • Have proven success in executing complex programs and working with all levels of stakeholders from senior executives to individual contributors and possesses start-up, incubator, entrepreneurial, innovation experience and digital mind-set.

  • Other Minimum Qualifications, certifications or professional memberships


Knowledge/Technical Skills/Expertise


Behavioural Competencies



  • Developing Strategies

  • Generating Ideas

  • Providing Insights

  • Interpreting Data

  • Convincing People

  • Establishing Rapport

  • Making Decisions

  • Resolving Conflict

  • Embracing Change

  • Producing Outputs

  • Upholding Standards


Technical Competencies



  • Strategic Planning & Reporting

  • Policy Development

  • Scenario Development

  • Project Administration Skills

  • Product development


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