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Mar 11, 2022

Clinical Improvement Specialist (Machakos/Kitui) at The Center for International Health, Education and Biosecurity (CIHEB)



Ciheb is an international health, education, and research center founded by the Institute of Human Virology within the University of Maryland, Baltimore’s School of Medicine. The center is comprised of a network of international experts who work with local stakeholders to combat infectious and non-communicable diseases in resource-limited regions of the world. CIheb currently implements programs in seven countries. Our expertise is in technical assistance for health service delivery (with a particularly strong history of improving service delivery for HIV/TB prevention, care, and treatment; and for associated infectious and non-communicable diseases), training and equipping human resources for health, quality improvement, health information and research, and outbreak surveillance and biosecurity. Ciheb works at all health system levels, and all our programs incorporate facility and community-based programming.


Job Summary:


The overall function of this position is to ensure effective implementation of quality HIV care and treatment services in supported counties. Responsible for working closely with the MOH and county health teams, partners, and service providers in the region to strengthen health systems and ensure that the quality of HIV prevention, care and treatment, and TB supported across the program is consistent with the national MOH/County Health Services quality standards and guidelines. Responsible for supporting the training, on-site technical supportive supervision, mentorship, coaching and regular updates to service providers in PMTCT, HIV care and treatment and TB care for all populations.


Roles and Responsibilities:



  1. Co-ordinate the planning, conducting, analyzing and disseminating results of site capacity assessments at supported facilities.

  2. Provide technical support through training and on site mentorship to facility multidisciplinary teams in management of HIV, TB and related diseases as per the recommended national guidelines

  3. Examine facility operations and systems and recommend ways to improve processes geared towards enhancing patient level outcomes

  4. Represent the organization in technical capacity at county and facility level meetings

  5. Ensure achievement of program’s annual service delivery targets for the region and develop remedial plans where the targets fall short.

  6. Ensure synergy with the sub county technical team in site level supervision.

  7. Review facility reports and quality of care indicators routinely and provides guidance and recommendations related to tracked indicators and outcomes.

  8. Support site level Continuous Quality Improvement (CQI) and strengthen capacity of site level MDT to increasingly use their data to support improvements for patient case management.

  9. Support facility teams to build local capacity for quality improvement activities by establishing work improvement teams (WITs) at different departments that identify gaps subsequently prioritizing, analyzing, and implementing QI projects.

  10. Maintain thorough documentation of activities and tracks deliverables.

  11. Coordinate dashboard reviews of project clinical outcomes and utilize project data to prioritize interventions.

  12. Provide representation as delegated in critical stakeholder meetings and activities.

  13. Maintain current knowledge of medical practice standards and developments.


Required Qualifications:



  • B.Ch.B, MD or MBBS required with significant field experience in clinical and/or community-based care of persons living with HIV/AIDS

  • Registered clinical officer with over five years’ experience in HIV/ AIDS program implementation may be considered

  • Experience in healthcare programming at the field level and providing technical assistance to partner organizations knowledge and experience of ART programmatic and technical issues highly desired

  • Program management experience and experience in a supervisory role is a plus

  • Knowledge and experience with Kenya HIV Quality Improvement Framework

  • Experience working with government institutions, counties, and local partners



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