Shop Assistant Job in Kenya

Shop Assistant

We are looking to hire a
hard-working, customer-oriented shop assistant to ensure the smooth running of
in-store retail operations. The shop assistant’s responsibilities include
welcoming customers to our shop, monitoring customer activities to prevent
incidents of shoplifting, arranging window displays accordingly, and processing
customer refunds. You should also be able to identify customers’ needs and
recommend suitable shop items that best satisfy their needs.

To be successful as a
shop assistant, you should be well-organized, outgoing and adept at using
pricing and labeling equipment. Ultimately, an outstanding shop assistant
should demonstrate effective communication skills and achieve exceptional
customer service at all times.

Shop Assistant Responsibilities:

• Receiving,
  processing, and organizing shipments and deliveries accordingly.


• Restocking
  depleted or low shop items and ensuring that the sales floor is organized
  according to established guidelines.


• Assisting
  customers in locating desired shop items.


• Informing
  customers of shop promotions to encourage purchases.


• Performing
  regular price audits to identify and correct price discrepancies.


• Performing
  end-of-day cleaning duties, which includes wiping down windows, mirrors,
  and fixtures as well as sweeping and mopping the shop floor.


• Addressing
  and resolving customers complaints in a professional manner.


• Processing
  customer payments using the shop’s Point of Sale (POS) system.



• Maintaining
  an in-depth knowledge of store items to provide advice and recommendations
  as needed.

Shop Assistant Requirements:

• Proven
  retail sales experience.


• The
  ability to stand for extended periods.


• The
  ability to use labeling and pricing equipment as well as Point of Sale
  (POS) software.


• The
  ability to work in a fast-paced environment.


• Strong
  organizational skills.


• Effective
  communication skills.


• Exceptional
  customer service skills.


• Detail-oriented.


• Well
  spoken English is A MUST.


• Bubbly
  and confident.

How To Apply

Interested and qualified
candidates should forward their CV to: fancybuysenterprises@gmail.com using the position
as subject of email.