IT Support Specialist/Manager at PalmPay

PalmPay is a next generation mobile wallet that empowers anyone with a smartphone to open a financial account, send money and make payments. Available on Android and iOS.

Job responsibilities:

• Data analysis of payment channel and problem analysis;


• Deal with and respond to business problems, cooperate with customer service team to solve problems in time;


• Collect requirements, collect suggestions and optimize products;


• Coordinate and promote the problem-solving of each department, and optimize the work flow of each department;


• Follow up channel problems and contact channel supplier to locate and solve problems;


• Timely respond to Shenzhen team issues and report the progress of problems;

Qualifications:

• Full-time bachelor degree or above, major in computer science, 1-5 years working experience, can understand code and analysis log;


• Good logical thinking ability and self-study ability;


• Positive and responsible working attitude, good communication ability and coordination ability;


• Be able to respond and cooperate with all departments in time;


• Be able to work overtime on holidays.

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