Communications Officer Job in Kenya

Communications Officer

Key Responsibilities

• Develop, write, and edit HIAS
  Kenya public and communications materials, including press releases,
  statements, fact-checking, Q&As guidance notes, briefing notes, fact
  sheets, newsletters, blog posts and social media content.


• Promote communication and
  publicity materials of HIAS Kenya through appropriate media channels.


• Track analytics and create
  reports detailing successes and failures of communication campaigns.


• Ensure that all communication and
  marketing materials align with HIAS brand identity and donor standards.


• Work with Communication and
  Program team members to conceptualize and implement communication
  strategies, campaigns and other initiatives.


• Provide technical guidance to
  HIAS Kenya program staff in developing Information Education and
  Communication (IEC) material.


• Respond to media inquiries,
  handle interview requests and perform media outreach.


• Develop escalation protocols for
  managing communication crisis, should they arise.


• Perform market research and
  analyze the HIAS Kenya’s audience and its needs.


• Create and maintain a robust
  relationship with the media to promote the organization image.


• Develop and maintain a database
  of journalists, reporters, media and other related organizations.


• Coordinate promotional events and
  news conferences, press releases and exhibitions.


• Monitor and respond to feedback
  from the media and the public about HIAS on traditional and digital
  channels.


• Ensure that digital marketing
  content aligns with HIAS brand identity and purpose and adheres to
  official brand guidelines.


• Participates in ongoing
  development of HIAS Kenya’s communications strategy and training of staff
  in communications best practices.


• Contributes to HIAS Kenya’s
  internal communications, including drafting talking points, reports and
  others.


• Maintain up to date of matters
  and issues pertaining to the country under the area of expertise to
  provide advice and updates to the country office.


• Collaborating with the Country
  director, fundraising specialist and program managers to send funders
  newsletters, and to promote on-site tours.


• Coordinate with the HIAS HQ
  Communications department to share relevant content, ensure message
  alignment, participate in HIAS global campaigns, and maximize social media
  impact.


• Maintain up to date of HIAS
  communications policies and guidelines.


• Performs other tasks as assigned.

Qualifications

• Bachelor’s degree in
  communication or journalism or other relevant field.


• 2-3 years of prior experience
  creating digital content and managing communications campaigns, working in
  media or marketing, experience in the humanitarian sector is preferable.


• Strong communication skills both
  oral and written as well as analytical skills.


• Ability to work well
  independently and with a team.


• Understand the best practices of
  main social media channels including Facebook, Twitter Instagram, LinkedIn
  and other digital platforms.


• Ability to compose engaging and
  accurate media content.


• Superior time management skills
  and the ability to juggle multiple projects simultaneously.


• Excellent computer skills (MS
  Word, Excel and PowerPoint essential).


• Knowledge of photo and video
  editing and design software is an asset.


• Understanding of communications,
  external relations, and advocacy best practices


• Avid reader with a keen eye on
  laws, Policies and issues affecting Persons of Concern at the National and
  Global level.


• Knowledge of Accountability to
  Affected Populations


• Knowledge of PSEA

How to Apply

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