HIAS Refugee Trust of Kenya Communications Officer Job

Communications Officer Job, Current Kenyan Communication Jobs 2023,

Key Responsibilities

• Develop, write, and edit HIAS Kenya public and communications materials, including press releases, statements, fact-checking, Q&As guidance notes, briefing notes, fact sheets, newsletters, blog posts and social media content.
• Promote communication and publicity materials of HIAS Kenya through appropriate media channels.
• Track analytics and create reports detailing successes and failures of communication campaigns.
• Ensure that all communication and marketing materials align with HIAS brand identity and donor standards.
• Work with Communication and Program team members to conceptualize and implement communication strategies, campaigns and other initiatives.
• Provide technical guidance to HIAS Kenya program staff in developing Information Education and Communication (IEC) material.
• Respond to media inquiries, handle interview requests and perform media outreach.
• Develop escalation protocols for managing communication crisis, should they arise.
• Perform market research and analyze the HIAS Kenya’s audience and its needs.
• Create and maintain a robust relationship with the media to promote the organization image.
• Develop and maintain a database of journalists, reporters, media and other related organizations.
• Coordinate promotional events and news conferences, press releases and exhibitions.
• Monitor and respond to feedback from the media and the public about HIAS on traditional and digital channels.
• Ensure that digital marketing content aligns with HIAS brand identity and purpose and adheres to official brand guidelines.
• Participates in ongoing development of HIAS Kenya’s communications strategy and training of staff in communications best practices.
• Contributes to HIAS Kenya’s internal communications, including drafting talking points, reports and others.
• Maintain up to date of matters and issues pertaining to the country under the area of expertise to provide advice and updates to the country office.
• Collaborating with the Country director, fundraising specialist and program managers to send funders newsletters, and to promote on-site tours.
• Coordinate with the HIAS HQ Communications department to share relevant content, ensure message alignment, participate in HIAS global campaigns, and maximize social media impact.
• Maintain up to date of HIAS communications policies and guidelines.
• Performs other tasks as assigned.

Qualifications

• Bachelor’s degree in communication or journalism or other relevant field.
• 2-3 years of prior experience creating digital content and managing communications campaigns, working in media or marketing, experience in the humanitarian sector is preferable.
• Strong communication skills both oral and written as well as analytical skills.
• Ability to work well independently and with a team.
• Understand the best practices of main social media channels including Facebook, Twitter Instagram, LinkedIn and other digital platforms.
• Ability to compose engaging and accurate media content.
• Superior time management skills and the ability to juggle multiple projects simultaneously.
• Excellent computer skills (MS Word, Excel and PowerPoint essential).
• Knowledge of photo and video editing and design software is an asset.
• Understanding of communications, external relations, and advocacy best practices
• Avid reader with a keen eye on laws, Policies and issues affecting Persons of Concern at the National and Global level.
• Knowledge of Accountability to Affected Populations
• Knowledge of PSEA

How to Apply

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