Regional Recruitment & Training Officer Job in Kenya

Regional Recruitment &
Training Officer

Job Purpose:

• Reporting to the Head of Sales
  Recruitment & Training with a dotted reporting line to the respective
  Regional Manager, the job holder will be responsible for ensuring that the
  Company’s Recruitment and Sales training objectives for the Financial
  Advisor Network in the assigned region are attained through existing and
  new training programs.


• The job holder will also ensure
  that the Company’s production, persistence and recruitment objectives for
  the Branch Network are attained.

Key responsibilities:

• Follow up on recruit leads per
  manager in the branch – weekly report of number of recruitment leads
  generated per manager. Recruitment pipeline report.


• Follow up on New FA creation –
  weekly report of number of new FA’s created per manager ready for staff
  change and pending business for staff change.


• Conversion rate report – Monthly
  report of number of recruits created/trained vs the number successfully
  staff changed including report on UM’s conducting field training.


• Follow up on recruitment leads
  sent from HQ for FA’s and UM’s – Monthly report of engaged recruits and
  those successfully interviewed (UM) and invited for training (FA).


• New FA Training week monitoring
  and engagement – Monthly report of new FA training week attendance, Unit
  manager engagement. RTO will also assist train specific topics.


• Segment training on selected
  topics – RTO will assist train primarily the sales agent segment which is
  the entry level segment on sales cycle, simple products and processes.


• Generate monthly training reports
  and other managerial reports.


• Coordinate COP training for financial
  advisors to drive compliance and enhance retention.


• Compile and maintain a training
  calendar and ensure all branches adhere to it.


• Organize and conduct
  instructional and motivational presentations in branches, in-house
  training sessions and financial advisors training seminars.


• Enhance use of technology in
  training, evaluation and certification of the sales force.

Key Performance Measures:

• Recruitment target achievement.


• Blue Eagles Program segment
  target achievement – Number of blue eagles per segment.


• Successfully rolled out training
  programs.


• New FA Compliance

Knowledge, experience
and qualifications required:

• Diploma in a business related
  field preferred. Bachelor’s Degree will be an added advantage.


• 1-2 years’ experience in
  insurance/banking/financial services.


• COP compliance is a must
  requirement.


• Professional qualification in
  Insurance (ACII, FLMI or AIIK) will be an added advantage.


• Experience within the Life
  Agency/Business especially with people management will be an added
  advantage.


• Ability to develop and maintain
  networking relationships.

Leadership category
responsibility framework (Core Competencies):

Emerging Leaders in
Britam need to:

• Plan, direct and apply
  efficiencies and resources in order to optimize output and profitability
  against time, cost and team targets.


• Effectively communicate strategic
  and operational departmental goals and objectives to peers and others in
  order to ensure proper implementation.


• Ensure that department priorities
  are adhered to and effectively communicated.


• Ensure competent and effective
  people resources through appropriate coaching, development and people
  supervision as appropriate.


• Embody a high performance,
  proactive culture.


• Effectively ensure the adherence
  to key performance areas, deadlines and goals in order to optimize
  operational effectiveness.


• Effectively communicate resource
  needs, possible opportunities and achievements to management in order to
  aid them in their decision-making.


• Effectively set and monitor
  priorities and objectives for more junior staff.


• Understand and communicate
  objectives in relation to the larger organizational impact.


• Effectively disseminate knowledge
  within the correct context, towards subordinates as well as management.


• Appropriately model the company
  values while setting the pace and energy for delivering.


• Effectively manage and
  communicate change within the department in order to increase staff and
  process effectiveness.


• Provide access to accurate and
  consistent information and services across all channels.


• Ensure a seamless experience for
  clients.


• Improve service delivery for
  clients.


• Engage in continuous brand
  building to become the trusted partners to clients.

How to Apply

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