Head, Fast Moving Consumer Goods at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.

Key Responsibilities

• To develop and lead the implementation of sector strategy in line with the overall Corporate Banking Strategy.


• Deliver on Sector Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers


• Oversee the execution of client deals in line with developed strategic client plans.


• Develop and align detailed client marketing plans and drive the client’s pricing and ROE (including relevant drivers e.g. risk grade, industry outlook, etc.). Ensure overall client profitability.


• Guide the development and review of credit or relevant papers for submission to the Business Origination team or ALCO


• Consistent client deal enablement at required standard.


• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.


• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.


• Spearhead the implementation of the client strategic plans including relationship management of key Sector Customers and stakeholders.


• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.


• Manage and maintain robust monitoring, controls, business continuity, governance and risk management environment.


• Lead, Develop and Direct the relationship management team to deliver the department’s financial and non-financial performance targets.

The Person

For the above position, the successful applicant should have the following:

• A University Degree in Business related field.


• A master’s degree or Postgraduate /Banking qualifications will be an added advantage.


• At least 8 years’ relevant experience (in well-established organizations) in corporate banking, banking operations, customer service, credit risk process and portfolio management.


• At least 5 years experience leading a team or heading a department within Corporate Banking.


• Operating knowledge of the banking industry, market, trends, business opportunities and challenge


• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.


• Excellent people management skills including a strong talent development focus.


• Excellent networking, negotiation, communication and interpersonal skills.

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