Public Area Attendant at Fairmont Hotels & Resorts

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.

What’s in it for you:

• Private medical insurance as per Hotel offering


• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.


• Working with a hotel rich in history and known for exemplary services while growing your career


• Employee Benefits Card offering discounted rates in Accor Worldwide


• Learning programs through our Academies


• Opportunity to develop your talent and grow within your property and across the world!


• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Performing cleaning duties and ensuring care & presentation of all equipment


• Follow the daily task list of maintaining the Hotel and public areas clean


• Clean public areas, restaurant and allocated guest areas including washrooms according to the set standards


• Empty trash in all public areas and clean public area restrooms


• Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny


• Vacuum and shampoo carpets where needed


• Perform all duties with care towards our guests always ensuring upmost guest satisfaction,


• Follow the lost property procedure.


• Greeting all guest in a professional and polite manner


• Interact with guests in a caring, respective and positive manner,


• Being intuitive by adapting the frequency of cleaning according to the number of guests in public areas


• Be flexible according to the business needs


• First impressions are everything! We invite you to join our hotel as a Public Area Attendant where you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us

Your experience and skills include:

• Recent experience within in 5-star hotels or a similar role


• At least a certificate or diploma in Housekeeping or Hospitality related course


• To provide exceptional cleaning and service for the guests with extremely attention to details


• Warm and caring personality; previous housekeeping experience is an asset


• Ability to anticipate and focus attention on guest needs, being professional and welcoming


• Exceptional communication and customer service skills, both written and spoken.


• Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance


• Proactivity and ability to multi-task and meet deadlines

The post Public Area Attendant at Fairmont Hotels & Resorts appeared first on Jobs in Kenya - http://jobcenterkenya.com/.