Greenbell Communication Web Systems Administrator Job in Kenya

Job Title: Web Systems Administrator

Description

This professional will perform all aspects of web server support including installation and configuration, application installation, and assist with network connectivity troubleshooting, and record all contacts, troubleshooting steps, and resolutions into the IT Service Desk Management tool.

Essential functions for this position include:

Job Responsibilities:

Define standards for all web server builds and configurations in accordance with standardsParticipate in defining security for all web environmentsInterface with project managers and developers in the design and architecture of new web servicesManage change control in the web environment to insure maximum uptime for all client-facing systemsTest and deploy OS and application patches for web serversMonitor all web environments for acceptable performanceManage all new build deployments for the web environmentMaintain a test and staging environment for all web applicationsSupport the marketing team with external marketing site changesInterface with third-party web services providersInsure web infrastructure is backed up as necessaryReport to business regarding utilization and performance of web applications Research, resolve, and respond to questions received via telephone calls, e-mail, walk-ups, and call-backs in a timely manner, in accordance with current proceduresAssist in person, or remotely, in the resolution of support issues to ensure timely impact on user satisfactionMonitor client support performance and maintenance scheduleProvide support and assist in the management of company’s Information Technology (IT) asset management systemMicrosoft Windows ServerLinuxIIS (v6 and above)Apache TCP/IPCitrix NetScaler Load Balancing preferredExperience and Skills Required:
Relevant Degree/Diploma or equivalent3+ years support experience within the following areas: Current Microsoft Windows OSLinux or Macintosh operating systemsCurrent MS Office applicationsTroubleshooting printer and related network hardware in a business environmentExperience with computer software imaging technologyExhibit a consistent positive, professional attitudePossess strong customer service skills to meet or exceed customer service requirementsAbility to function as a team playerExcellent written and verbal communication skills*ONLY successful candidates shall be contacted.

*ALL applicants to clearly state their salary expectations.

Qualified candidates should submit their applications by email (Cover letters and CV’s as one document- not separate attachment) addressed to the Operations Director.

Submit your application to careers@gbc.co.ke so as to reach us by 5th April 2011

GBC is an equal opportunity employer

http://www.gbc.co.ke/

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