Resolution Health Kenya Jobs. Sales Administrator.

Resolution Health East Africa Limited is a leading Medical Insurance Provider. With over 60,000
members in our fold, we have learnt to adapt in this constantly changing society, and develop products
that are effective and relevant to our members. Resolution Health has over 250 medical service
providers all across East Africa, a strong network of hospitals, clinics and doctors.

The sales department has an in-house sales team of 105 business consultants with branches in Kisumu
and Mombasa as well as franchise businesses in Nakuru, Malindi and Nairobi.

The Sales Administrator plays a central role to support the entire sales team.

This position is
primarily responsible for complete administration of sales processes.
The position reports to the Sales Manager whilst assisting other managers in the department follow
company procedures within the specified timeliness.

Key Outputs
1. Receive, verify, reconcile and transmit daily production figures;
2. Vetting of all business from franchise offices and ensure they meet membership
requirements;
3. Generate accurate and timely production and sales projection and sales production reports on
a daily, weekly, monthly basis;
4. Attend sales and marketing weekly meetings in the position of secretary;
5. First point of contact on all sales related issues;
6. Manage Sales Manager’s calendar and appointments and other administrative tasks;
7. Maintain a good filing system and retrieve information as and when required;
8. Register and update sales staff and external intermediaries records in the MIS;
9. Orientation of all new sales Agents on basic information;
10. Act as a liaison between Sales department staff and other departments within the
organization to help ensure customer satisfaction;
11. Coordinating the preparation of tender documentation requirements and update central
tender register;

Qualifications
University graduate in a business field
Proficient in MS Office suite applications with excellent skills in MS Excel

Experience
At least 2 years work experience in a related position in a service company
Superior experience in Ms Excel – a must

Personal Attributes
Must exhibit a high degree of professionalism
Pleasant with an assertive personality; able to interact positively and with confidence
Must have a keen eye to details
Ability to multitask, prioritize a variety of tasks and meet deadlines
Proven communication skills both orally and written with customers and internal colleagues
Customer focused individual who believes in ensuring promises are delivered upon and can
foster a climate of trust and cooperation with colleagues and customers
Superior organization and time management, as well as exceptional verbal and written
communication skills

Ownership of the work requiring attention and is able to meet set timeliness in generating
reports whilst ensuring set procedures are met

If you believe you are a team player and would be a valuable resource to this ever growing
brand, kindly email your:
1. Application letter
2. Updated CV listing three references
3. Age
4. Expected remuneration package
5. Availability should you be offered the position By Tuesday 26th April 2011 to hr@resolution.co.ke. Ensure that you quote the position on your email. Only shortlisted candidates will be contacted.

Kindly ensure you quote the position on your email.
My Health, My Life, My Resolution
www.resolution.co.ke

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