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Apr 1, 2014

Salon Manager Job in Nairobi, Kenya (KShs 50K - 80K)

Our client a chain of salons seeks to recruit a Salon manager who will be in charge of delivering exceptional team performance, which will result in a superior level of customer service.

Salary: KShs 50,000 - 80,000

Key Roles

The salon manager will achieve this through provision of efficient business management, inspirational leadership, permanent team development and operational rigor excellence.

The Salon Manager is responsible for running the allocated salon(s). 

This means that the Salon Manager not only directly oversees the daily operations at the salon but that he/she also needs to ensure that the service level always meets if not exceeds customer expectations as well as company standards.

The high quality will be reflected in the achievement of annual sales targets of all assigned services and products. In this position as head of team he/she is accountable for the training and development of his/her team, provides leadership and offers mentoring where necessary.

Eventually the Salon Manager is always a role model for the image of the company. 

Salon manager procedures

Overall
Opening & closing checkEnsure optimal hygieneCheck agenda (bookings)Ensure optimal work conditionsCheck inventoryAdministrationCheck salon (presentation)Assist team to improve qualityBe a good host (customers)Solve problems (clients/staff)Coach and control your team(s)Retail activity (promote extra treatments/booking)Check bookingsCheck displaysCheck InventoryEducation checkStore check Benchmark salonsMonthly report salonsTrain your staff, set goalsDiscuss goals with individual staffCheck & control appointments2 years + retail management experience in a customer service oriented environment with a large teamKnowledge of technical skills, products and materialsCommercial insights (i.e. sales, retail, benchmarking, etc.)Handle over 50 staff & is creative in natureComputer literateAble to discipline staffIf qualified kindly send your CV and application letter to jobs@jantakenya.comclearly indicating ‘Sales Manager’ on the subject line by 5th April, 2014.

Only shortlisted candidates shall be contacted

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