Job Description
Our client is in the process of setting up a new retail / supermarket chain in Kenya.
We seek applications for possible candidates for the post of General Manager who will be be responsible for the following:
Managing and motivating a team to increase sales and ensure efficiency;
Managing stock levels and making key decisions about stock control;
Analyzing sales figures and forecasting future sales ;
Analyzing and interpreting trends to facilitate planning;
Using information technology to record sales figures, for data analysis and forward planning;
Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development;
Ensuring standards for quality, customer service and health and safety are met;
Resolving health and safety, legal and security issues;
Responding to customer complaints and comments;
Organizing special promotions, displays and events;
Attending and chairing meetings;
Updating colleagues on business performance, new initiatives and other pertinent issues;
Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;
Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
Dealing with sales, as and when required
Successful candidates will meet the following criteria:
Previous retail experience in a similar leadership role
Strong communication skills
Highly administrative – able to implement general management policies and procedures in all aspects of business including financial, accounting, human resources
Strong business acumen and entrepreneurial with a desire to see the new business succeed and to dedicate the time required to ensure the business is operational and profitability
Strong relationship building skills preferably with relevant business networks
Demonstrable track record of high sales performance in a similar environment
Good problem analysis, judgment and decision making skills to deal with issues that arise in a start-up phase of a business
A strategic thinker with ability to conceptualize plans, plan activities and deliver on planned targets/objectives.
Enthusiastic, self-motivated, ‘can do’ attitude – very goal orientated.
How to Apply
Please forward an application letter indicating your suitability to this role, together with a copy of your updated resume, and your current or last salary and benefits package to: info@peopleinsightslimited.com on or before Monday 24th August 2015.
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