CCTV Control Room Operator Job in Kenya

Position: CCTV Control Room Operator 

Grade:

 6 

Reports To:

 Security Manager    

Supervision:

 None 

Main External Contact:

 Police, sub-contracted security.

Main Internal Contact: All Departments    
 

Broad Function: To

operate and monitor all systems, including CCTV, within the Control Room in a

professional and efficient manner, to ensure integrity, accuracy and

confidentiality of all information gained by compliance with quality standards

and legislation, whilst preserving the rights of the individual.

Primary Duties / Responsibilities

• To operate and monitor all systems within the
  
  Control Room in an efficient manner ensuring that all work is undertaken
  
  in compliance with company procedures, relevant statutory requirements and
  
  the codes of best practice.


• To liaise with the Security manager and other
  
  members of staff to ensure the appropriate use of the system. To include
  
  all evidential records and witness statements to a standard acceptable to
  
  the rules of evidence.


• To record all events and actions taken in a
  
  clear, legible and accurate written format. To provide an efficient and
  
  courteous telephone answering service and deal efficiently with all
  
  enquiries during after duty hours.


• To report equipment failure to the security
  
  supervisor and / or security manager to maximize operation of the system.



• To maintain a secure system for providing data
  
  in accordance with the procedures established by the company and ensure
  
  the security of the control room and equipment is maintained at all times.


• To ensure consistent recording / back-up of
  
  CCTV footage and maintain the provision of information required by the
  
  Security Manager and the supervisor to assist the monitoring of the CCTV
  
  system and other security systems in accordance with the procedures
  
  established by the company and the integrity of evidential material.


• To support the Security Manager and security
  
  supervisor by monitoring of the maintenance programme to ensure full all
  
  systems and equipment are consistently in good working order.


• To be aware of your responsibilities in terms
  
  of health and safety, including identifying at your appraisal, appropriate
  
  health and safety training.


• To ensure that you approach your duties taking
  
  into consideration the principles of Best practice, honesty and integrity.

• A University graduate or equivalent
  
  qualification.


• A background from the disciplined forces with
  
  proven knowledge of crime or fraud detection


• At least 4 years’ experience in security
  
  management and law enforcement procedures


• A Certificate of good conduct and letter of
  
  discharge from previous employer

• Excellent interpersonal, communication and
  
  managerial skills


• Ability to work odd/irregular hours


• Good analytical and problem solving skills


• Computer literacy and familiarity with
  
  standard office computer applications

Qualified candidates to share their

cvs through cvs@careerdirections.co.ke by 28th December 2015