IT Officer Job in Industrial Area, Nairobi, Kenya

Our client based in Industrial Area dealing in Hygiene service seeks to hire

IT Officer

Nature and Purpose: Your role shall entail offering ICT technical and administrative support. 

Your key duties and responsibilities will be as follows:

• Provide ICT technical support to all Rentokil Initial staff in all branches in Kenya


• Troubleshoot computer hardware and software issues


• Connect, configure new computers and the peripherals


• Format and install operating systems in new computers and existing ones.


• Basic troubleshooting of computer networking issues.


• Perform quarterly preventive maintenance of all computers and printers.


• Assist in collecting ICT equipment inventory data for updating already existing inventory.


• Assist in collecting Software Licensing data and information for Software Licensing Inventory.


• Track of all staff ICT related issues sent to Company data base email so that they can be resolved on time.


• Troubleshooting Cisco IP phone matters


• Connect and set up projectors, laptops and other IT equipment when such are needed for use during training, presentations, international calls, etc. Guide colleagues on usage of the same where needed


• Maintain the IT equipment movement & issuance register


• Troubleshoot server related issues under the guide of IT Officer


• Any other duties that may be assigned by IT Officer

Skills and Knowledge

Essential:

• Good team player with strong verbal and written communication skills


• Strong Analytical Skills


• Ability to interact with the business at all levels


• Accuracy and attention to detail


• Strong Communication Skills


• Good Presentation skills


• Attention to detail


• Problem Solver


• Ability to work unsupervised


• Documentation – Procedures, Work Instructions and User Guides

Desirable:

• ExperiencedAdvanced Google Apps user


• Coding experience (JavaScript, HTML, CSS etc.)


• Advanced Microsoft Office, specifically Excel Spread sheets


• Minimum Diploma in IT from a recognized institution


• Minimum 3 years IT Support Experience

Having any of the following will be an added advantage

• Mobile Technologies


• Microsoft Server


• Networking (Cisco or other)


• ITIL (Advantageous)

Send CV with heading as IT Officer to careersinafrika@gmail.com

Open till filled only shortlisted candidates will be contacted