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Organization: Catholic Relief Services
Country: Kenya
Closing date: 26 Feb 2016
Position Title: Program Manager I, Business Development and Program Quality
Location: Sudan/Khartoum or Nairobi (with travel to Sudan)
Position Type: Full-time
Band: D
FLSA: Exempt
Reports To: Head of Programs
About CRS:
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
Background:
The Business Development and Program Quality Manager will support the expansion and diversification of revenue from institutional donors and non-traditional funding sources to achieve CRS’ strategic objectives. He/she will provide direct leadership and support to strategic growth opportunities and the development and strengthening of CRS Sudan’s Business Development-related systems, processes, relationships, and staff capacities, as well as report writing for select high value projects and management of key knowledge management and communications initiatives.
Primary Function:
The Business Development and Program Quality Manager will support the agency’s competitive pursuit of institutional donor resources. With a core function of supporting the non-technical writing and production of high quality applications for donor funding, this position will also provide specialized assistance in other dimensions of the business development cycle, knowledge of specific program sectors or funding sources including corporate and other non-traditional sources, or other relevant areas to be determined in recognition of agency needs. He or she will also coordinate and support the development and implementation of the country program’s communications and knowledge management efforts, including design and content management support, as well as complete reporting writing in coordination with project leadership for targeted high value projects.
Job Responsibilities:
• Provide business development skill and capacity in opportunity analysis, positioning and capture planning, proposal preparation, proposal review, and after action review.
• Contribute to the development and dissemination of standardized business development materials (learning resources, guidelines, tools and templates, and online information), through staff mentorship, modeling of good practices, and training.
• Support and coordinate country-level prepositioning activities, including intelligence gathering and capture planning.
• Support CRS senior staff and program managers to develop and maintain key relationships with donors, collaborating organizations, and private sector actors with an eye toward opportunity identification, shared value creation, strategic alliance formation, and global brand positioning.
• Support the identification of international and national partners and negotiation of CRS’ role on proposal consortia, ensuring a competitive position for CRS that adheres to the agency’s partnership principles and strategic directions.
• Manage and support proposal processes to ensure timely submission of high quality proposals that are responsive to and compliant with donor requirements and with CRS technical application and cost application standards.
• Support personnel recruitment, budget development, and non-technical proposal writing as part of proposal teams.
• Manage country-level opportunity pipeline tracking and analysis, including portfolio trends, proposal submissions and performance, and growth projections.
• Responsible for tracking growth trends, developing assigned business development reports, and completing monthly calls with regional office staff on business development.
• Support the country program’s business development budgeting and annual programming planning process
• Coordinate and support country-level communication plans for enhanced visibility and influence with targeted audiences
• Lead and coordinate the development of high quality, targeted marketing materials.
• Lead and support country-level knowledge management and documentation initiatives, including the design and maintenance of standardized project files and documentation systems to be developed in collaboration with CP leadership and senior PQ staff.
• Provide report writing for select priority projects, working closely with project leadership to establish the appropriate processes and produce high quality reports responsive to donor and CRS standards, guidance and review feedback.
AGENCY-WIDE COMPETENCIES (for all CRS Staff)
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.
• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning
Key Working Relationships:
Internal: Country Representatives, Head of Programs, Program and Operations staff; Regional and Headquarters-based program quality, business development, technical assistance, operations, management support staff, and marketing and communications staff.
External: Country- level representatives of collaborating organizations, donor agencies, government ministries, private sector entities and other stakeholders as appropriate.
Personal Skills:
• Strong analytical and information management skills;
• Excellent oral and written communication in English, and strong interpersonal, networking, and representation skills;
• Strong team leadership, process and time management skills;
• Commitment to working successfully within a geographically disperse, cross-disciplinary, matrix team structure.
Qualifications and Experience:
• Master"s degree in Economics, Economic Policy, Business Development, or related field;
• Minimum three years international development experience, including at least two years of work in a developing country;
• Knowledge of business development and fundraising concepts and practice within the foreign aid and/or non-profit contexts;
• Demonstrated experience utilizing diverse, proactive strategies to competitively position his/her organization for new funding and productive institutional relationships preferred;
• Demonstrated experience leading teams and managing people and processes to produce complex proposals under tight deadlines and at exceptional quality.
• Experience developing proposals in response to USAID RFAs required; comprehensive experience with USAID technical and cost applications highly desirable.
• Experience pursuing USAID RFPs, non-USG funding mechanisms, and opportunities to create shared cross-sector value highly desirable.
• Experience building the capacity of, and providing effective technical assistance and guidance to, peers and colleagues required; knowledge of instructional design and adult learning principles and/or direct training experience highly desirable.
• Experience with CRS programming approaches, standards and tools preferred;
• Experience with completing high quality reports for international donors such as USAID and DFID highly desirable.
• Willingness and ability to travel up to 30%.
• Excellent interpersonal, oral and written communication and negotiation skills.
• Strong analytical skills and knowledge of Microsoft Office required; experience with Salesforce or other CRM software a plus.
Foreign Language: English fluency (written and verbal) required; competence in Arabic desirable.
DISCLAIMER CLAUSE: This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the position.
EOE/M/F/D/V
How to apply:
Apply online: https://www5.apply2jobs.com/CRS/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=2524&CurrentPage=1
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