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Pelings is a company involved in Environment, Health and Safety Management and Systems, Energy Audits ,Supply of Consumables and Equipment, Energy Audits,communication and other consultancy services.
Credit Officer Job Responsibilities
- Review and develop new credit assessment procedures and policies for the company and ensure that appropriate approval levels are established.
- Continuously ensure that the company, specifically the credit team, adheres to these policies and procedures.
- Work with management to understand new channels for credit sales or mechanisms for credit and work out appropriate credit assessment techniques.
- Train the sales team on the credit assessment techniques in order to allow them to better work with their customers and explain the credit approval process.
- Develop procedures for collections management for all future debt and work with the credit and sales teams on implementing.
- Work on inventive strategies for collecting old debt and reduce the bad debts for the company.
- Achieve key targets in relation to cash collections each month, and if there are serious issues which would affect this and company liquidity raise these with management.
- Ensure that full and detailed records of all collection work is filed and kept for every invoice and customer. This includes call logs, details of visits, details of letters sent, engagement of lawyers, reports to
- CRB and anything else that occurs in the course of collections.
- Work proactively with Billing, Customer Services, Sales and Legal departments, and major clients to solve issues and manage collections and customer escalations.
- Measure the credit control department performance and effectively manage it ensuring team motivation and excellent performance at all times.
- Effectively manage account/invoice disputes, both internally and externally and ensure that disputes are resolved without undue delay.
- Constantly strive for new and better ways to assess credit and manage collections.
- Work with the other heads of department to drive improvements in processes and procedures across the organization and foster good and effective business relationships between departments
Qualifications for the Credit Officer Job
- Degree or Diploma in a Business field
- Excellent customer and negotiation skills
- Ability to travel to the branch network and to meet out of town key customers occasionally.
- A good understanding of business and credit management in Kenya.
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject to [email protected]
N.B: We do not charge any fee for receiving your CV or for interviewing. Only candidates short-listed for interview will be contacted.
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