Business Processing Officer at Old Mutual Kenya

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.

Job Summary

The incumbent will optimally carry out business processing in the department and ensure that customer standards are met

Key Tasks And Responsibilities

• Ensure completeness of insurance documentations – KYC


• Prepare Renewal lists and process renewal notices


• Premiums Processing


• Process underwriting documentations


• Prepare policy documents/ contracts


• Respond to inter departmental queries and complaints in a timely manner


• Assist in credit control by ensuring no unpaid business is not booked


• Membership Management- Deletions, additions, member lists, deactivation letters etc.


• Preparation of Medical cards, activation, deactivation, issuance etc.


• New medical scheme set ups- completion of contract files, payments, member lists etc.

Skills And Competencies

• Product knowledge and functions of the various departments.


• Basic computer skills


• Communication Skills


• Attention to Details

Qualifications, Knowledge & Experience

• Bachelors Degree in business or relevant field


• At least 1 year experience preferably in the Insurance Industry

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