Office & HR Administrative Intern – Kisumu at Sanergy

Sanergy is an award-winning social venture that builds healthy, prosperous communities by making hygienic sanitation accessible and affordable in Africa’s urban informal settlements. Our systems-based approach to solving the sanitation crisis involves five key steps: we build a dense network of franchised micro-entrepreneurs, who operate low-cost, high-quality waterless sanitation facilities – called Fresh Life Toilets. We provide critical support services – such as access to finance, business analytics, training, and marketing. We collect the waste regularly and safely remove it from the community. We convert the waste into valuable end products, such as organic fertilizer, insect-based animal feed, and renewable energy. Finally, we sell the end products to Kenyan farms under the brand name Farm Star.

About the role

For this role, you will provide support to the Office & HR Administrative Associate. As a priority, you will handle Office duties and the majority of employee documentation, including contracts, casual attendance sheets.

Duties and Responsibilities

• Be the first point of contact for any queries, screen all incoming calls courteously redirecting/transferring calls to respective teammates, screen all visitors to determine the purpose of their business within the premises and use discretion as to whether they can be granted access or whether they need an appointment.


• Immediately greet guests and offer to assist with their needs.


• Ensuring a well-functioning office by conducting line tours daily


• Manage and coordinate all maintenance of office-related issues by collaborating with the Maintenance team to resolve the issues within 24 hours if they are a high priority. Inform teammates of the maintenance issues by posting what the issue is, when it will be resolved, and what to use in the meantime. Once the maintenance issue has been sorted out, then notify teammates.


• Perform general office clerk duties  for example, Coordinating courier services, travel arrangements


• Maintaining office equipment (Printers and Projectors) and if there are any issues escalate to the IT team.


• Maintain Office supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items.


• Raise administrative related PRs and liaise with procurement partners to ensure that PRs are approved and payment processed on time to avoid discontinuation of service


• Assisting with payroll for casuals by providing the department with relevant documentation


• Provides support and assistance to co-workers and other departments as requested by supervisor


• Assist the team in filling


• Perform any other duties any maybe assigned by the supervisor as needed

Skills and Qualifications

• Diploma/Bachelor’s degree in human resources management, business administration, or a related field.


• Excellent Organisational skills and ability to prioritise


• Interpersonal with good communication skills


• The ability to keep sensitive information confidential.


• Must be approachable and helpful.


• Strong critical thinking skills.


• Good ethical judgment.


• Proficiency using Microsoft Office Suite

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