Operations Coordinator at Bolt

Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company’s mission is to make urban travel easier, quicker and more reliable.We are looking for an analytical and solutions-driven Operations Coordinator to support our ride-hailing operations in Nairobi. You will be working closely with the larger Kenya operations team where your work will have a direct impact on the business growth through achieving supply milestones and key metrics. It’s an exciting once-in-a-lifetime opportunity to grow and develop yourself with challenging opportunities.

Your daily adventures will include:

• Handle local initiatives that contribute to supply growth, quality and compliance.


• Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month.


• Verify, maintain, organise and audit driver and vehicle documentation.


• Figure out the logistics of how many drivers are needed where and when.


• Find resolutions to driver issues and questions.


• Work closely with the local operations teams to streamline relevant processes.

What we are looking for:

• You’re a great communicator.


• You’re highly organised.


• You’re proactive.


• You have excellent spoken and written Kiswahili & English.


• You’re passionate about new technologies and ride-hailing.

Experience in sales, sharing economy, tech business, transport industry, startup or dynamic high-growth company

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