Service Equipment Business Administrator at KONE Corporation

We are one of the global leaders in the lift and escalator industry. Founded in 1910, we have been committed to understanding the needs of our customers for over a century. We provide innovative and eco-efficient solutions for lifts, escalators and automatic building doors. Our objective is to offer the best People Flow® experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanising environment.

What will you do?

• 2 years of experience in a similar role with strong focus on administration tasks;


• Diploma in a business or higher will be advantageous;


• Plan and assign the right maintenance profile to any new or modified contracts;


• Plan, propose define new maintenance profile, based on the equipment technical characteristics, that will be valid for the organization;


• Check the missing equipment technical characteristics used for the MBM profiles, and to create an inspection visit to the technician in order to collect them;


• Plan for and create the maintenance visits based on the schedule and distribute to the technicians and maintain the “technician to equipment” assignment, based on supervisor decision;


• Monitor, check and correct the right alignment of the back reported jobs between the systems;


• Accountable to monitor, check and correct the accuracy of e-mail customer notifications, resending them when necessary;


• Coordinate tools management and control and track the collection from the stores


• SAP knowledge is preferable;


• Excellent MS Office skills;


• Excellent English language skills and Swahili;


• Organized with excellent communication and follow up skills.

What do we offer?

• Great dynamic team promoting a collaborative environment;


• Total reward elements that engage and motivate our employees and help us make KONE a great place to work;


• Comprehensive learning and development programs covering a wide range of professional skills;


• Engaging job with position description and clear targets;


• Regular feedback through performance discussions;


• Opportunities for individual development;


• Mentoring and coaching programs;


• Flexibility, trust and respect;


• Value-based culture, behaviors and ethics;


• Sustainability and innovation;


• Working for a successful organization

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