Supervisor – Sharepoint Developer at Kenya Revenue Authority (KRA)

The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisions to be implemented by KRA Management. The Chairman of the Board is appointed by the President of the Republic of Kenya . The Chief Executive of the Authority is the Commissioner General who is appointed by the Minister for Finance. PURPOSE OF KRA Assessment , Collection, Administration and Enforcement of laws relating to revenue.

Job Summary 

The job holder is responsible for;

• All aspects of the design, development, deployment, operations, training and support of key SharePoint solution developments to automate business processes and support existing ones.


• Work as part of the SharePoint development team to design and develop enterprise portals and applications built on top of SharePoint.


• Development or enhancements of new online solutions as per new business requirements and continuous improvement initiatives in line with procedures and standards.

Key Responsibilities  

• Understand KRA’s collaboration, workflow, data and document management requirements and opportunities to drive a paperless, do-it-yourself, and do-it-for-me culture.


• Work closely with users and stakeholders to analyse and determine detailed business requirements as they relate to SharePoint solution opportunities.


• Determine the most effective SharePoint solution architecture and taxonomies to address identified business requirements


• Review existing SharePoint solutions to identify and address any deficiencies


• Carry out analysis, design, development, and delivery of custom-built web parts, application pages, user controls, web services, master pages, application wizards, dashboards, and reports.


• Develop integration layers to back-end databases, remote web services, and other data sources.


• Extending SharePoint functionality with forms, web parts, and application technologies.


• Set SharePoint development project schedules, manage stakeholder expectations and provide timely communications and reporting.


• Lead development and deployment of SharePoint solutions to meet identified requirements


• Provide expert user support and guidance on SharePoint solutions as required.


• Drive best practice usage and compliance with policy and audit requirements.


• Contribute to improving consistency and effectiveness of information and document governance within the Authority.


• Drive consistency in SharePoint deployment and usage, including taxonomies, templates, master pages and security management


• Resolving incidents as level two and level three support


• Resolving problems as level two and level three support


• Reviewing design and architecture to guarantee service availability, performance and resilience.


• Prepare documentation (User manuals, Technical manuals, deployment instructions, roll back instructions, etc.) to ensure that they meet set quality standards


• Ensures that the approved coding standards are consistently applied in every solution developed.


• Ensure conformity to ISO (9001:2015 and 27001:2013) and data security requirements.

Requirements

Academic and  Professional Qualifications   

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.


• Bachelor’s degree in any other field with a Postgraduate qualification in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering or any other IT related field.

Required Certifications/Trainings

• Professional Certification or Training in any one of the following areas is required:


• Microsoft SharePoint training / certification MOSS or WSS certification.


• Systems Development i.e. Java Programming, Python, Web Design and Development, Oracle Developer etc.


• Business Systems Analysis i.e. CBAP Certification / Training


• Systems Modelling and Design Techniques


• Process Modelling and Design Techniques

Desired Certifications

Certification or training in any of the following areas will be an added advantage:

• Training in middle level management / Supervisory Skills courses.


• IT Governance i.e. ITIL or COBIT 4/5


• Project Management i.e. PMP, Prince 2 or Scrum.


• Training or Certification in Database Administration i.e. Oracle, PostgreSQL, MySQL or Microsoft SQL Server.


• Training in operating systems i.e. Windows, Linux or Unix.

Technical Skills Required:    

The Job holder must have:

• Working experience in SharePoint Product Development and Administration


• Practical SharePoint product experience – configuring, administration, development and deploying solutions


• Experience of developing SharePoint sites / pages


• Good front end/CSS skills and experience


• Experience of integrating SharePoint with third party applications – using CSOM, JSOM, API etc.


• Strong knowledge of SharePoint Application models


• Strong practical knowledge of SharePoint Search Service, User Profile Service and other Service Applications


• Strong practical experience in the use of PowerShell.


• Experience taking requirements and generating designs and implementing a final solution


• Experience developing SharePoint web parts, site templates, content types


• Extensive knowledge and skills in SharePoint Server, C#, ASP.NET, and .NET Frameworks ADO.NET, VB, HTML, CSS, JavaScript, jQuery, XML, SQL Server, Web Services, security, instrumentation, exception handling, SharePoint branding and support of large, complex, or enterprise-wide solutions


• Basic knowledge of the following tools: process modelling (MS Visio, etc.), Project Management i.e. MS Project and Presentation i.e. MS PowerPoint

Relevant Work Experience Required

• Proven experience in design, development and implementation of SharePoint products.


• Proven experience in integration of business systems in a similar large organization.


• At least three (3) years’ experience as a software developer in a busy organization.


• Minimum of 2 years work experience in SharePoint development

Competencies

The Job holder must:

• Have good understanding of the KRA’s goals and objectives.


• Be resilient, focused, results oriented and a team player.


• Have strong analytical, diagnostic, decision making and problem solving skills.


• Have strong abilities to conduct research affecting business and propose suitable solutions/products.


• Have ability to pay attention to details and work under minimum supervision and for long hours within constraints.


• Have strong interpersonal, written and oral communication skills.


• Have good negotiation skills.


• Be able to build and maintain strong relationships with contracted parties, third party organizations, users and staff.


• Have Change management skills.


• Ability to interact confidently with users to establish what the problem is and explain the solution


• Ability to prioritize competing work commitments and deliver on time


• Passion for innovation and creativity


• High levels of integrity


• Ability to work under minimum supervision

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