Excel Wise Consultants Limited is a Management Consulting company that offers an array of services tailored to accurately address organizations’ management needs. From Professional Recruitment and placement solutions, Team Building & Experiential Learning solutions, HR Manual development, Training & Development, Strategic Leadership & Management Development, Performance Management, Talent Management, Job Evaluation, Background Screening, Job Structure & Organization Design, Compensation and benefits, Organization Change management, Health & Safety Management.
Responsibilities
- Visit potential/existing customers to demonstrate all the services and products offered by the Company.
- Communicate effectively to customers, giving precise solutions and present quotations in a most articulate manner.
- Up sell, cross sell, identify and develop new business from existing customers to increase the service range within the region.
- Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers.
- Mediate the price increase process with the clients.
- Undertake debt collection and maintain your customers within agreed credit terms.
- Meet the desired and agreed sales target on monthly basis.
- Maintain and manage a healthy sales pipeline and meet the calls per day target.
- Take charge of the improvement and achievement of agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.
- Carry out account management for allocated customers in line with procedure and best practice.
- Monitor the day-to-day commercial performance of each account within your territory.
- Support the tendering teams with customer surveying and quotation process.
- Actively support the conversion of sales leads.
- Partake in and support marketing activities in line with strategy.
- Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints.
- Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service.
- Note and advice management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers.
REQUIREMENTS
- Bachelor’s degree or Diploma in Business Management/Business Administration.
- 3 to 4 years’ experience in sales, preferably in insurance or fumigation industry.
- Aggressive and result oriented with good communication skills.
- Valid driving license with at least 3 years’ experience.
- Ability to drive in Nakuru and its environs.
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