EN – Health & Safety Manager at Fairmont Hotels & Resorts

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.

Health & Safety Manager

• The Health & Safety Manager will be in charge of the hotel’s health and safety-based operations & supervise the hotel healthcare facility’s day-to-day activities by handling medical and administrative tasks. In addition to providing primary health services to colleagues and guests, he/she will provide strategic day-to-day leadership ensuring implementation of HACCP and General Food Safety Standards, departmental programs, policies and processes, and be the champion of Accor’s AllSafe program.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide


• Learning programs through our Academies


• Opportunity to develop your talent and grow within your property and across the world!


• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Provide primary health services to colleagues and guests as required


• Enrol colleagues in medical health plans as required and administers eligibility periods and notifications for enrollments


• Conduct monthly audits of enrolments, waivers, and terminations to ensure invoice accuracy


• Process claim forms for reimbursement of medical services for colleagues


• Ensure the Hotel clinic is in proper working order and fully stocked with appropriate supplies and medications


• Liaise with clinics, physicians and hospitals to obtain updated medical information for colleagues


• Coordinate pre-employment checks, routine medical examinations for colleagues and Food Handlers checks  as per government and county regulations


• Ensure that all First Aid boxes in the Hotel are adequately stocked as per OSHA regulations


• Ensure all confidential colleague medical records are current and entered into the system


• Track colleagues who are on sick leave and ensure that the appropriate payroll information is entered and advises leaders on colleague’s return to work status


• Inspect the Colleague Dining Room and Kitchen regularly to ensure that chefs comply with health and safety regulations


• Inspect the locker rooms and all colleague areas to ensure they are clean and safe for all colleagues


• Work with Security Department and the L&D Manager to provide First Aid Training to Hotel colleagues as needed


• Is an active member/presides over Health & Safety Committee, identifies and implements new initiatives, ensures compliance with the Fairmont The Norfolk Health & Safety Audit


• Administer work-related injury claims with respect to administering and tracking claims, providing return-to-work opportunities for colleagues with work-related injuries and implementing strategies for reducing work-related incidents/accidents


• Uphold the highest standard of internal and external guest services at all times

Health & Safety:

• Provide leadership in the development and implementation of Occupational Health & Safety strategies and plan to collaborate with Executive, Leadership and Colleague teams and committees to determine priorities


• Member of the hotel crisis team, with particular emphasis on any occupational incidents


• Oversee the functioning of the hotels’ Joint Health & Safety Committees in accordance with legislation and ensures the creation of processes to improve and prevent incidences.


• Provide guidance and is responsible for overall wellness programs for Colleagues including AllSafe, Occupational Health, Safety (including hygiene training), Ergonomics/Rehabilitation and Disability Management.


• Experience with respirators and mask fit testing

Conduct:

• Hotel Air Quality Testing


• Noise Surveillance and Hearing Conservation Program


• Manage the WHMIS(Workplace Hazardous Materials Information System) programs and training


• Reinforce cleaning programs with the operational team in both heart-of-house and front-of-house areas including frequent disinfection of high-touch areas


• Ensure frequent and effective communication with all relevant health and safety stakeholders


• Work closely with Hotel senior leadership to disseminate communication collateral, and stay up to day on changes to legislation to adapt procedures swiftly and accurately


• Complete random testing/audits of hotel/guest room amenities ie tables, glassware, bathrooms, etc. to ensure they are properly cleaned and sanitized


• Ensure protocols are in place and followed regarding reporting of WSIB claims and manage Work Accommodation and Return-to-Work processes as well as Disability Management and Absence Management program.


• Manage Ergonomics/Rehabilitation Program which includes components such as physical demands analysis, functional capability and restriction assessments, job matching, job coaching, workstation assessments, new equipment and new building assessments.


• Develop and sustain musculoskeletal programs to address musculoskeletal injuries. Leads/participates in developing and implementing policies, programs and continuous improvement initiatives.


• Build positive working relationships with internal and external stakeholders (i.e. WSIB, Ministry of Labour, Unions, JHSCs, leadership team, etc.) Participates in activities/ working groups with other organizations and with the community.

Qualifications

Your experience and skills include:

• Previous experience is an asset


• Bachelors Degree in Nursing & Diploma in Occupational Health & Safety, Hygiene are an asset


• Valid Kenyan nursing license


• Managing Occupational Health and Safety Management experience within a unionized environment preferably in hospitality.


• Proven knowledge of county regulations for Health Services and Occupational Health & Safety (OSHA and WIBA)


• Demonstrated ability to foster a supportive, respectful and inclusive work environment


• Strong and effective communication skills, both verbal and written.  Fluent English is required.


• High attention to detail and excellent organizational skills


• Ability to work in high-pressure situations


• Computer literate in Microsoft Windows applications required

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