Sales and Marketing Officer
Gross Salary: 20k plus
commission,
Location: Timau, Meru,
Our client is new
established small high end resort based in Timau, Meru. They are looking to
hire an enthusiastic, motivated, and result-driven Sales and Marketing Officer
to sell and market their new resort in Timau.
Duties and Responsibilities
Has
knowledge of sales & marketing in the hospitality sector
Is
able to navigate booking engines to increase the resort’s visibility
Able
to navigate and market through social media platforms
Creative
with ideas on how to enhance marketing the property
Able
to advise of appropriate rates and change of rates with seasons
Able
to come up with attractive packages for guests
Creates
and implements a sales & marketing plan to achieve budget goals.
Analyses
current markets and identifies new markets and potential clients
Assists
with the development and implementation of promotions i.e. create advertising
and promotional programs for hotels and hotel chains.
Proactively
monitor the resorts profile on the various social media platforms and ensure
appropriate responses are posted in a timely fashion.
Attends
trade shows, community events, and industry meetings to maintain knowledge of
the market, competition, and customer at local and National level.
Actively
participates in project terms that contribute to sales strategy, programs, or
procedures.
Provide
the highest quality of service to the guest at all times by anticipating and
exceeding guest expectations and accompanying guests for activities out the
resort when needed.
Support
strategies and conduct activities to drive market share, guest satisfaction,
and financial results.
Evaluates
and drive the hotel’s participation in the various sales channels, Market
Sales, Event Booking Centers, electronic lead channels, etc.
Executes
and supports the operational aspects of business booked (e.g., generating
proposal, writing contracts, customer correspondence, and sales presentations).
The
sales and marketing specialist is also responsible for coordinating marketing
and promotional activities to meet guests’ needs, working closely with other
hotel staff to ensure guests are satisfied with the facilities and their time
there.
Provides
assistance and support; maintains a positive and professional working
environment
Key Qualifications
Diploma/Bachelor’s
degree in sales and marketing or any related field
A
minimum of 2 years of experience in a similar role in the hospitality (hotel,
reservation, sales) field is required.
Excellent
sales and negotiation skills.
Proven
work experience as a Sales administrator or Sales support agent
Proficient
MS suite applications
Understanding
of sales performance metrics
Excellent
organizational and multitasking skills
Good
business sense and the ability to motivate and lead a team.
Excellent
communication and ‘people skills.’
Proficient
planning and organizational skills.
The
ability to work calmly under pressure.
Excellent
customer service skills.
Proficient
and flexible in time management; the ability to organize and manage multiple
priorities.
Ability
to take initiative and effectively adapt to changes.
Honest
and dependable
How to apply
If you are up to the
challenge, possess the necessary qualification and experience; please send your
CV only quoting the job title on the email subject (Sales and
Marketing Officer- Hospitality) to vacancies@corporatestaffing.co.ke
before 4th September
2023.
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