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Management Sciences for Health, Inc.

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IT Officer

Grade: I
Job ID: 123

Location: KE-Nairobi
# of Positions: 1

Center/Office: CLM - General
Posted Date: 2012-11-16

Project/Program: LABS/KE
Application Due Date: 2012-11-30
More information about this job
Overall Responsibilities

The IT Officer is responsible for providing IT management and support to MSH Kenya. S/he will ensure availability of the internal systems, including LAN, WAN, phone, video and teleconference, printers, servers, computers. Provide technical assistance for development, deployment and maintenance of ICT systems that will improve performance and connectivity to meet the needs of the organization and its clients. This includes ensuring adequate ICT Infrastructure to facilitate efficient information flow and network linkages for the organization to provide a world class service. In addition, s/he will ensure staff training in ICT is enhanced so that this resource and the information gathered are used effectively.

Specific Responsibilities

* Setup and maintain proper internal server and systems with security and privacy protection
* Provide support for MSH’s internal LAN, WAN, telephony, video and internet
* Provide day-to-day technical and networking support
* Ensure the mail system uptime and provide support to users
* Maintain the network infrastructure, analyze problems and monitor the network to ensure availability to all users
* Manage the IT Housekeeping – antivirus, backup, etc
* Advise management on ICT purchases and participate in IT procurement
* Maintain the Helpdesk system at Country level
* Provide orientation to all employees on ICT issues
Qualifications

* Bachelor’s Degree in Information Technology /Computer Science or a related field or equivalent relevant experience.
* Strong experience in computer or software use and the ability to work well with various skill levels of users.
* Five years relevant working experience in administering Microsoft Windows Server 2008/2003 servers, Microsoft Office suites, Microsoft Exchange 2003/2007/2010
* Extensive knowledge of networked Antivirus systems
* Knowledge of DNS, DHCP, Active Directory
* Ability to maintain and configure WSUS for the security and patch management.
* Knowledge of hardware and software configuration issues
* Strong analytical and problems solving skills
* Good interpersonal skills, including the ability to build and maintain relationships with people from diverse backgrounds and a team player
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Sound knowledge and commitment to the promotion of integrity, good governance and anti-corruption.
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Ability to do multiple work assignments and establish priorities.
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Excellent organizational and interpersonal skills with a service oriented outlook
* Good communication skills in English both in writing and speaking
Background Information
Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, and national origin, and citizenship, physical or mental handicap.
Notes
If you cannot apply online or have difficulty doing so, please email an explanation of your problem to iRecruiterproblem@msh.org Only shortlisted candidates will be contacted.

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