Job description
Do bookingsEnsure each booking has a booking cardEnsure all bookings are confirmed and re-confirmedEnsure all bookings have ticket numbersEnsure ticketing rules are followed.Ensure all tickets are authorized for by the client. Ensure going through the queue messages and advise clients on the status of bookingsDo quotations to clients ensure they are properly typed/pasted and call/chat all clients to ensure they have received their emailed quotationsEnsure the quotations are responded to immediately in case of delays then advice the client the intention to do so.Cancel all cancelled tickets on the computer system, punch them and forward them to accounts with the attached cancellation slip.Ensure that the organization is updated on all current fares from the airlines.Ensure all un-needed bookings are cancelled in the system to avoid no show fees.Be able to work independently with minimal to no supervisionBe willing to work extra hoursBe able to handle high volumes of tickets while maintain professional conduct at all times under pressureAlways keep the clients engaged Diploma in tours and travelIATA diploma (foundation)5 years experience dealing with corporate clientsWell spoken with excellent written skillsVery presentable and mature Good experience with Galileo and AmadeusTrust worthy,Outgoing,Passionate & aggressive,Valid certificate of good conductAll qualified candidates should send their applications including three referees, CVs and expected remunerations on or before 19th November, 2012 to info@ardenafrica.com. The candidates should indicate the position applied for in the subject line.Kindly do not apply if you do not meet the above requirements
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