Our client a leading Tours and Travel company is urgently seeking to recruit for the following positions
Reports to: Travel Manager – Corporate
 To provide a professional and efficient service to clients through the determination of client requirement, knowledge of  corporate profiles and advising clients on all aspects of travel arrangements
To support the preferred partners and to sell products which improve your revenue ration and contribute towards your revenue target.

Functional lines:

Functionally accountable to the Travel Manager - Corporate and Managing DirectorClosely collaborate with other Travel Consultants, Tour Consultants, Sales and Marketing Executives and Accounts’ Assistants to ensure customer/client satisfaction.Duties & Responsibilities:

Ticketing using Amadeus GDSSchedule changes, seat selection, confirmation from airlines, hotel and quality control remarks must be reviewed at least twice dailyChecking and replying emails to clientsAuctioning on all queues at least twice dailyAssist Travel Manager and Sales Executive in arranging Trips or Safaris for corporate Travel Coordinators.Assist corporate clients handling conferences, whether directly by the agency, or outsourced by the agency to a professional firm at a fee.Retain clients through a consistently high level of service and regular follow-ups. Developing updates and use client filesAdhere to conditions pertaining to risk management (e.g. credit cards, cash sales, key registers, dual control) and all other security and risk procedures within the agency.Ensuring that manner in which service is provided delights the client and ensures client retention and loyaltyUse creativity when assessing and addressing the needs and requirements of clientsEnsure that specific information, neat and accurate documentation is supplied to the clientEnsure that telephones are answered and / or messages are returned promptlySupport preferred partners.Offer additional products such as insurance, tours, theater tickets, transfers, etc to improve turnover/revenue ratioActively manage client base.  By keeping in touch, courtesy calls, birthday greetingKnowledge in AmadeusCustomer service skillsWith over 5 years’ experience in a Travel AgencyReports to: Operations Director
 Coach and guide staff, to ensure optimum performance and world class service at all times Coordinate Tours Department and ensure that the department is running smoothlyMaking sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory;Guide Tour Consultants on development of domestic and international packagesBring in new business to the company by preparing packages for prospective clients, visiting/sourcing clients and groups eg. Schools, Church Groups, Corporate groups e.t.cEnsure bookings are made through preferred suppliers wherever possible. The Tours Manager must be familiar with all preferred suppliers, and the applicable commission ratesDesigning flexible tour packages to meet the needs of different clients;Welcoming groups of holidaymakers at their starting point and announcing details of travel arrangements and stop-over pointsHelping with passport and immigration issuesCommunicating a range of information on itineraries, destinations and culture;Informing passengers of arrival and departure times at each destination on the itinerary and ensuring that all members of the group are back on the coach before departing from each stopEnsuring that the tour is running smoothly for individual members of the group Developing mechanisms to achieve the client’s/group needs/objectives.Tracking budgets and expenses while Providing activity/statistical summary reports Liaising with hotels, coach companies, restaurants and other clients;Advising about facilities, such as sights, restaurants and shops, at each destination;Arranging for clients transportation from the airport to the hotel or from one hotel to another both locally and internationally.Car hire for group safaris/individualsKnowledge in AmadeusMarketing skills added advantageCustomer service skillsSkills in creating Tour packagesWith over 5 years experienceExcellent team playerQualified candidates to send in their CVs to frankmconsult@yahoo.com or info@frank-mgt.com  on or before 27th June 2014

Our client in the tour and travel industry. They need a pro-active individual to fill this competitive position.
Job purpose  is to plan, direct, or coordinate supportive services of an organization, such as record-keeping, mail distribution, telephone operator/receptionist, and other office support services…Establishing policies, procedures, and work schedules.Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment.Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.Provides historical reference by developing and utilizing filing and retrieval systems.Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.Contributes to team effort by accomplishing related results as needed.Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.Degree / Diploma in Business related course.Degree/Diploma in tour and travel a must. Six  months to one year experience in office management.Work experience in a tour and travel company.Detail-oriented with the ability to manage staff.Excellent communication skills, both verbal and written A hunger to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment Entrepreneurial, self-starter with hands-on approach.Ability to work under minimal supervisionSalary Range: Kshs 25 - 40,000

Email: careers@kcr-hr.com

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A growing Tours and Travel company is looking for a suitable candidate to fill the position of a Travel Operations Supervisor whose main job content will be to market and coordinate operation of the travel department, issue air tickets, work closely with the tours department to design tour packages for target niches, organize travel logistics,liaise with supplying agencies, negotiate and liaise with airlines and assist in general management of the office.The right candidate should be aged not more than 35 years and:Have relevant academic qualifications, preferably IATA diploma; a degree in a relevant discipline will be an added advantage.Have at least three years relevant experience in a busy tours and travel organizationPossess good commercial and presentation skillsDemonstrate excellent marketing skillsPossess knowledge in air travel and ticketing including hands on experience with GDS systems (Galileo or Amadeus).Be able to work with minimal supervision.Applications should include copies of certificates, a colour passport photo and detailed CV with at least three referees stating current salary and be addressed to mashr2013@gmail.com to be received not later than 25th January 2013.

Exciting Job Opportunity: Travel Consultant for German - Speaking Markets
Do you enjoy interacting with people from different countries and cultural backgrounds? Would you like to join a team which is entrepreneurial and passionate? Would you like to work in an innovative company in one of the world's most dynamic regions of the world?

Our Company

Founded in 2004 with the mission to discover a better way to bring alive travel to exotic destinations, Enchanting-Travels has welcomed thousands of visitors from around the world. We have offices and presence in Argentina, India, Kenya, Germany, the UK and the USA which are made up of international teams from various nationalities.

What we do

Enchanting-Travels is one of the leading companies offering high-quality tailor-made travels to exotic parts of the world including Africa, Asia, India and South America. By managing the entire process from the first interaction to the last farewell, we give guests the freedom to realize their travel dreams and embrace the vibrant cultures and energy of our destinations. With our African headquarters located in Kenya, Enchanting-Africa currently focuses on tailor-made journeys to 12 African countries and is gradually expanding to additional destinations across the African continent.

Job and Role Description

We are currently recruiting for a Travel Consultant for German speaking markets to join our team in Nairobi, Kenya, ideally with a start date in January 2013. The role involves interaction with prospective travelers from German-speaking countries to tailor-make authentic and exciting travel experiences in Africa for them. The role is a permanent job and contracts range from 1 - 3 years and can be extended indefinitely depending on the success of the person and on mutual interest.

What are we looking for?

No prior professional experience in the travel industry is required. We have a culturally diverse group of people from equally diverse professional backgrounds such as finance, law, media, communications, health care and hospitality. However, what we are looking for is:A love and passion for Africa and TravelTravel / personal or professional experience in AfricaCultural openness, ability to interact with people from diverse backgroundsExcellent written and spoken English and German (preferably German as mother tongue)A university degree, a minimum of 2 years work experienceIf you are interested, please send in your application to Sabrina Lindner (recruiting-africa@enchanting-travels.com) with your CV / Résumé and a letter of motivation explaining why you are interested in this role and why you believe you would be a good fit.

We look forward to receiving your application!

Our Client, a well established organization is seeking for a qualified candidate to fill the position of Travel Consultant

Job description

Do bookingsEnsure each booking has a booking cardEnsure all bookings are confirmed and re-confirmedEnsure all bookings have ticket numbersEnsure ticketing rules are followed.Ensure all tickets are authorized for by the client. Ensure going through the queue messages and advise clients on the status of bookingsDo quotations to clients ensure they are properly typed/pasted and call/chat all clients to ensure they have received their emailed quotationsEnsure the quotations are responded to immediately in case of delays then advice the client the intention to do so.Cancel all cancelled tickets on the computer system, punch them and forward them to accounts with the attached cancellation slip.Ensure that the organization is updated on all current fares from the airlines.Ensure all un-needed bookings are cancelled in the system to avoid no show fees.Be able to work independently with minimal to no supervisionBe willing to work extra hoursBe able to handle high volumes of tickets while maintain professional conduct at all times under pressureAlways keep the clients engaged Diploma in tours and travelIATA diploma (foundation)5 years experience dealing with corporate clientsWell spoken with excellent written skillsVery presentable and mature Good experience with Galileo and AmadeusTrust worthy,Outgoing,Passionate & aggressive,Valid certificate of good conductAll qualified candidates should send their applications including three referees, CVs and expected remunerations on or before 19th November, 2012 to info@ardenafrica.com. The candidates should indicate the position applied for in the subject line.
Kindly do not apply if you do not meet the above requirements

Tours and Travel Consultant / Marketing Executive

A leading Travel Agency in Nairobi is seeking a Tours and Travel Consultant who will also double up as a  Marketing Executive ,with relevant experience  of more than 3 years in similar capacity.

Candidate’s Profile:

The person Must have a  minimum of Diploma in Tours and Travel related filed.Minimum Working Experience of  3 years in KenyaShould be 29 years and above Good experience with Galileo and Amadeus  Trust worthy,Outgoing,Passionate & aggressive,Candidate should be presentablePossess good communication skills.Good time keepingPositive attitudeFrench Speaking will be an added advantageDiploma in Tours and Travel with IATA Certification.Should have an experience in Marketing of not less than 1 year.Diploma in marketing is preferable; any other certification on the same field will be an added advantage.Report to the general manager on the task that you are handlingInvolved in the airline reservations team to facilitate ticketing of airlinesMarketing the products and follow up on sales.Send your Cover letter, CV’s and copies of certificates to hrjobs578@gmail.com, on or before Friday 12th. Only short listed candidates will be shortlisted.

The candidate will be posted in our head office in Nairobi.
She/he will be reporting to the Tours and Travel Manager

Skills
Being amicable and approachable with flexible working hours.
Being professional and assertive
Comprehensive industry knowledge
Job Responsibilities and PrioritiesDoing bookingsMaking flight quotationsGiving flight options to each destinationEnsuring clients are well briefed on any schedule changes or flight cancellationsFlight reservationsClient briefing on visa and health requirements.Ensure each booking has been invoicedEnsure all bookings are confirmed and re-confirmedEnsure all bookings have ticket numbersEnsure ticketing rules are followed.Ensure all tickets are authorized for by the client. Any ticket sent to accounts without an L.P.O or letter of authority by the clients will not be invoiced.Ensure going through the queue messages and advise clients on the status of bookingsDo quotations to clients ensure they  are properly typed/pasted and call/chat all clients to ensure they have received their online quotationsEnsure the quotations are responded to immediately incase of delays then advice the client the intention to do so.Treating clients with passion since they are the businessSeek approval before issuing any creditUpdate new and old clients profiles regularlySend any cash paying clients to accounts office for receipting.Cancel all cancelled tickets on the computer system, punch them and forward them to accounts with the attached cancellation slip.Ensure that we are updated on all current fares from the airlines.Ensure discounts are kept within the regulated framework and seek approval if necessary for clients especially walk ins who are not within our approved levels of discount in our systems. Always seek approval on any discounts to clients who won’t qualify suchEnsure all un-needed bookings are cancelled in the system to avoid no show fees.Do sales report and forward to the relevant accountant within 48hours from the time of sale.Degree or a diploma in Travel managementMust have IATA QualificationsOver 4 years experience as travel consultant in busy environmentAbility to use Galileo and E system.Interested / qualified candidates to send their CVs to gwasykejobs@gmail.com by COB 5th September 2012

A Strategic Tours and Travel Manager is urgently needed in Nairobi.
Monitor / define performance indicators using KPI
MUST have 5 years in a similar position
Please send an up to date CV, stating position you are interested in, current salary, accompanied by at least 3 referee telephone numbers/email addresses to; info@summitrecruitment-kenya.com
Summit recruitment & Training, Only short listed candidates will be contacted. Please indicate in your email which position you are interested in.
Please do not apply if you do not meet the requirements of the job.

Tours and Travel Sales Executive
We are a fast growing Tours and Travel company seeking a suitable candidate to fill the position of a Tours and Travel Sales Executive, whose main job content will be to carry out sales and marketing activities covering the company’s range of products and services.
Aged not more than 30 years with outstanding selling capabilities, the candidate should:Hold a degree in tourism and travel management or other relevant fieldHave professional qualifications in the field of air travel, IATA recognized Diploma or Cetificate being a mandatory requirmentHave at least two years relevant experience in a busy tours and travel organizationBe capable of developing innovative marketing strategiesPossess good commercial and presentation skillsHave excellent internet skillsHave hands-on experience in air travel and ticketing using Galileo or AmadeusBe able to work with minimal supervision.Applications should include copies of certificates and detailed CV with at least three referees, stating current salary and be addressed to massme2012@gmail.com to be received not later than 21st August 2012.

Our client one of the key players in the Tours and Travel sector is looking for a General Manager to oversee all the organizations functions i.e.  Financial, administrative and marketing , so as to achieve smooth, professional and efficient operations and business growth.
Be responsible to the Group Operations Officer for the general supervision of operations and activities of the company.Prepare and present timely reports for the Group Operations Office.Prepare Strategic Plans.Prepare annual operational and capital budgets.Define and monitor yearly employee performance targets.Define and monitor key performance indicators of the company.Monitor procurement procedures.Oversee, supervise and coordinate all the administrative functions, accounts, sales and marketing and all related activities.To approve all the payments for authorization for Group Operations Officer.Oversee preparation of annual report summarizing progress on short & long range plans.Provide recommendations regarding effective utilization of long and short term debt including refinancing and sales.Provide leadership and vision to the organization by assisting the board staff with the development of long range and annual plans and with the evaluation and reporting of progress on plans.Be in – charge of overall administration and management of the company.To perform any other duties that will be directed by the Group Operations Officer from time to time.

Thorough knowledge of BSP Airline payment systems.Proven ability to cope with conflict, stress & crisis situationA minimum 5 years experience in business management, planning and financial oversightA minimum 5 years experience in Personnel Management including hiring, supervision, evaluation & benefits administrationA minimum 3 years experience working with a board of directors.Proven skills in business & financial managementDemonstrate ability to work in a proactively diverse organisation.Excellent proven interpersonal, verbal and written communication skills.Demonstrate ability to manage & supervise a staff team.Effective problem solving and mediation skills
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title Tours and travel  General Manager on the email subject to jobs@corporatestaffing.co.ke.Please indicate current or last salary.3rd Floor, Nabui House, WestlandsN.B. We do not charge any fee for interviews and neither for having your CV in our database.

BACKGROUND

The Danish Refugee Council (DRC) has been providing relief and development services in the Horn of Africa since 1997. DRC aims at integrating its Somalia activities within a wider regional mixed migration programme, comprising the existing programmes in Kenya, Somalia (South Central, Puntland and Somaliland), Ethiopia and Yemen. DRC Somalia programme operates within a regional framework (East Africa and the Horn) and incorporates three major components namely, long term community driven development, emergency urban/rural humanitarian interventions and protection/advocacy.

DRC Somalia implements both emergency and longer-term interventions targeted to the development of the economic and institutional capacities of selected communities in rural and semi-urban districts affected by displacement. Internally displaced people, returnees and other groups who are living in settlements in abject poverty and with considerable protection gaps are assisted though emergency humanitarian interventions in water and sanitation as well as through livelihood and protection activities.

PURPOSE

Under the supervision of the Programme Director, the Programme Development and Grants Manager assists in providing oversight and management to key programme processes, particularly to provide the conceptual and writing skills needed to secure funding for DRC Somalia and assists with final editing of reports and communication documents.

RESPONSIBILITIES AND TASKS

• Supervision of field based international staff (Monitoring and Evaluation Coordinator and Information, Documentation and HAP coordinator) to ensure coherence in the data collection and analysis to support programme development.

• Regularly track Request for proposals (RFAs), solicitations and proposal opportunities globally and within the region checking the relevance, competency and strategic positioning to Somalia programming.

• Work closely with the Country Director, Programme Director, Field Managers and Technical Advisors to transform content and conceptual designs into competitive final proposals that are not only based on the assessment outcomes, but also responsive to the donor guidelines.

• Coordinating and oversight of all aspects of the proposal development process from the development of a writing guide, proposal calendar through to delivery and timely submission of proposals and reports.

• Ensure regular updates to the Grant Management system and Insite Intranet as required for Somalia programme.

• Quality - control of proposal documents, rapidly revising, updating and expanding concept papers into full project proposals as recommended by donors.

• Review proposals for consistency with the requirements of solicitations, requests or calls for proposals, predicting or preventing bottlenecks in the proposal development process and securing the necessary information to complete process.

• Ensure the proposal development process takes into consideration the mainstreaming of HAP, global cross cutting themes such as Age, Gender and Diversity, and lessons learnt from previous programming.

• Ensure that all project proposals adhere to DRC programme handbook and relevant operational standards including the Sphere handbook.

• As assigned, research and provide writing expertise to other assignments as deemed necessary.

KEY INTERNAL CONTACTS

In close collaboration with the Somalia Senior Management team, Finance Manager, Area Managers, Technical Coordinators, Regional Grants management department, and others.

KEY EXTERNAL CONTACTS

When appropriate, donors and other agencies relevant for programme development

CONDITIONS

Availability: September 2012

Duty station: Nairobi with travel to DRC programme locations in Somalia

Contract: One year contract with possibility of extension. Terms and conditions in accordance with DRC terms for National staff in Kenya.

GENERAL

Commitments: DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework (http://www.drc.dk/HAF.4265.0.html)

QUALIFICATIONS

Core Competencies

• Master’s Degree in International Development, development Studies or related field of expertise.

• Communication Skills: Excellent written and well developed oral communication skills.

• At least 4 years grants management or programme development experience with International NGOs

• At least three years management experience

• High accuracy and attention to detail

• Resilience/Adaptability and flexibility: Ability to operate effectively under strict deadlines.

• Work style: Well planned and organized and has a capacity for initiative and decision making with competent analytical and problem solving skills.

• Knowledge of DRC policies and procedures, Sphere and the Red Cross/ NGO Code of Conduct. Requires general finance, administration, information management, Monitoring and Evaluation expertise, writing and research skills, and proficiency in information technology/ computer skills.

• Ability to work independently and as a team player with demonstrated leadership and participatory manner.

• Willingness to travel frequently to Somalia

Technical Competencies

• Minimum of four years of UN/INGO experience in proposal writing, including conceptualizing and technical writing under strict deadlines with demonstrated success.

• Good knowledge and skills in quality control and compliance issues

• Ability to work rapidly with staff in the field directly and remotely in writing and where necessary revising concepts, proposals and reports.

• Capacity to work in a multi-sector team, including coordinating technical input into proposals

• Familiarity with requirements of key humanitarian donors and ability to work in a multi-donor environment, including DANIDA, EU/ECHO, OFDA, DFID, CHF, UNHCR among others.

• Good relief and development programing skills, including capacity to prepare logical, coherent and consistent documents including log frames.

• Significant, relevant field experience is an added advantage.

APPLICATION AND CV

Applicants should send a 1-page cover letter that clearly states how they are qualified, and why they are interested in the post, together with their CV (not longer than 4 pages) to: drcjobs@drchoa.org Please indicate “Programme Development and Grants Manager” as the subject heading. The deadline for applications is July 24, 2012.

THIS POSITION IS OPEN TO KENYAN NATIONALS OR NAIROBI BASED INTERNATIONALS WHO ALREADY HAVE PERMISSION TO WORK IN KENYA

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A well-established IATA Travel & Tour Agency requires:-
With at least 2 years experience with a reputable KATO member.With at least 2 years of experience preferably in the tourism industry.Please send your detailed CV including experience, three references, and current remuneration before the 15th of June 2012 to:

Corporate Finance & Operating ComponentsGE is a global energy, technology infrastructure, finance and media company taking on the world’s toughest challenges. From everyday light bulbs to fuel cell technology, to cleaner more efficient jet engines, GE has continually shaped our World with groundbreaking innovations for over 130 years. In fact, we are one of the world’s biggest companies employing over 300,000 people and consistently receiving global recognition for outstanding leadership and innovation.
GE employees have an unparalleled foundation on which to build their careers, their abilities and their dreams. We offer all our employees challenging, rewarding careers in dynamic businesses, giving them a genuine chance to shape the future.To support the Middle East & Africa (MEA) T&L product CoE (Center of excellence) in the region. Key responsibilities of T&L Analyst would be to supporting the CoE team in project implementation, managing corporate card application process and responding to customer queries for the region on the product.1. Customer Relationship Management (CRM) and managing customer expectations in terms of answering T&L related queries
2. Work along with the T&L CoE for implementation of new platform and product offering for the region.
3. Work closely with the T&L product leader in implementation of policies & metrics.
4. Supporting employees with corporate credit card application related quires.
5. Ensure proper T&L records and documents are maintained at the centers as per local statutory requirements in the country.
6. Facilitate trainings on T&L product offering and usage with various businesses.1.BS college degree in accounting, business administration, computer related discipline or equivalent experience.
2. 2-3-years of relevant working experience in Finance, CRM and project implementation.
3. Excellent communication skills in order to operate effectively in a team-based environment requiring cross-functional interaction.
4. Strong interpersonal skills, written and verbal communication skills, professional approach. Fluent Spoken & Written in English
5. Strong Computer Skills (Excel, PowerPoint and Words).
Job Segments: Corporate Finance, CRM, Customer Service, Finance, Relationship Manager, Technology

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at Studio Twenty Two Agencies(Abela) Ltd. in Nairobi

Our client one of the leading Tour company based in Nairobi urgently need to fill the position of Travel Consultant with the following qualifications:

Diploma in Tours and Travel (IATA)
4 years experience form a reputable tours firm as a travel consultant
Computer literate is a must
Good public relations and a mature person.

Recent jobs at Studio Twenty Two Agencies(Abela) Ltd.

Published at 12-05-2012
Viewed: 8 times

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at Studio Twenty Two Agencies(Abela) Ltd. in Nairobi

Our client one of the leading Tour company based in Nairobi urgently need to fill the position of Travel Consultant with the following qualifications:

Diploma in Tours and Travel (IATA)
4 years experience form a reputable tours firm as a travel consultant
Computer literate is a must
Good public relations and a mature person.

Recent jobs at Studio Twenty Two Agencies(Abela) Ltd.

Published at 07-05-2012
Viewed: 0 times

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CPM (Community Power from Mobile programme) Research Analyst

3 month position, Nairobi based with regional travel

GSMA – Our role

The GSMA represents the interests of the worldwide mobile operator community. Spanning 219 countries, the GSMA unites nearly 800 of the world's mobile operators as its members, as well as linking them with more than 200 companies in the broader mobile ecosystem (including; handset makers, software companies, equipment providers, Internet companies, and media and entertainment organizations). The GSMA is focused on innovating, incubating and creating new opportunities for its membership, all with the end goal of driving the growth of the mobile communications sector and the role of operators within it. In addition, we work with Governments, regulators and NGO’s to develop the social and economic value of mobile on a country, region and global basis. Finally we operate and produce the world leading Mobile World Congress and its sister events.

The GSMA is governed by a 25 member board, comprising CEO level representatives from the world's leading mobile operators, among them AT&T, Bharti Airtel, China Mobile, NTTDoCoMo, Orange, Telefonica, Telecom Italia-TIM, Deutsche Telecom and the Vodafone Group.

GSMA – Our Organisation

Our people include some of the best talent from around the world focusing on developing industry initiatives. We are a truly international organisation with offices in London, Atlanta, Barcelona, Brussels, Hong Kong and Santiago, and through our different offices we embrace the diversity that has allowed the mobile industry to be acknowledged as one of most fast moving and dynamic industries in the world.

Our envied position at the centre of the industry allows us to collaborate with our diverse membership and support them through some of their most complex challenges that they face as an industry.

Please visit www.gsmworld.com for a wealth of further information.

About the GSMA Development Fund and Community Power from Mobile programme

The GSMA Development Fund brings together the GSMA mobile operator members, the wider mobile industry and the development community to drive commercial mobile services for underserved people in emerging markets.  We identify opportunities for social, economic and environmental impact and stimulate the development of scalable, life-enhancing mobile services.

Mobile is the predominant infrastructure in emerging markets.  We believe it is the transformative technology that enables us to put relevant, impactful services into the hands of underserved people. Since the creation of the GSMA Development Fund we have partnered with 35 mobile operators, rolling out 53 services, impacting tens of millions of people across 30 countries.

Whilst over 1.4 billion people lack access to electricity and another one billion have unreliable grid connections, in many emerging markets mobile operators have become adept at generating their own off-grid power.  Mobile penetration has outpaced the growth of the electricity grid, which means over 548 million people have gained access to a mobile phone before access to electricity.  This wide adoption of mobile services by underserved populations provides a new opportunity to develop energy solutions, by utilising power systems servicing mobile towers and applying mobile technologies to improve the affordability of energy services.

In the eighteen months of the Community Power from Mobile (CPM) programme we are confident that the mobile sector can deliver the scale and systems required to narrow the energy gap and foster the development of a new set of enterprises, delivering good value to both the mobile industry as well as the communities.

Examples of community power from mobile services include but are not limited to:

·         Community services powered by the equipment in place at mobile towers

·         Phone Charging services by airtime sellers

·         Phone, battery and lantern charging via energy hubs at mobile phone towers

·         The use of mobile money products to provide consumer financing products for energy access

GSMA – The Role

The Research Analyst will be based in Nairobi and responsible for researching, documenting and analysing commercial business models that deliver off-grid energy services and leverage the infrastructure and technologies of the mobile industry.  The off-grid energy sector is immature and had few large-scale successes with products and services mainly operating in commercial pilots and field trials.  The purpose of the research and analysis is to identify models that could be replicated under certain scenarios and market conditions. The Research Analyst will report to the Program Manager who is based in Nairobi.  The position will receive a salary and is required from June until early September.

The role requires an individual who is a well organized team player, with a desire to learn about the delivery of rural energy access and the role of the mobile industry in the energy and development sectors.

Required:

-          Demonstrable research skills

-          Experience analysing business models

-          Experience in the renewable or off-grid energy sector

-          Highly professional – comfortable interacting with internal and external stakeholders

-          Highly motivated to drive a project through to completion

-          Strong knowledge of MS Office (Excel, Word and Powerpoint)

-          Ability and willingness to travel on an international basis

-          Excellent cultural awareness and a desire to work within a global team

Desirable:

-          Experience in mobile telecom industry

-          Experience of working and travelling in Africa

-          Post-graduate degree (or in progress)

Please note that due to the high numbers of CVs we receive, if you have not heard back from us within 5 working days, unfortunately you will have been unsucessful.

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Consultant for security assessment, Nairobi (with regular travel in the region)Closing Date: Friday, 11 May 2012

Save the Children (SC) is an international organization with 27 member organizations across the globe. It is united by a common mission and brand but, to some extent, has until now been working independently from country to country and within countries. With the decision by all Save the Children organizations to create an International Programmes Unit (IPU) taken in 2010, Save the Children aims to create a stronger voice for children by unifying the operations in all countries. This will result in one organisation at the national level in each country and a unified programme delivery structure for all Save the Children International Members. ASESSMENT General Scope of the Assignment: Save the Children in Somalia/Somaliland (SCiSOM) is seeking a subject matter expert, consultant or agency to produce a concise, well crafted, intelligent, critically constructive examination of SCiSOM security procedures at the field, operational and strategic level. It should clearly outline practices to be sustained, improved and replaced as part of a considered action plan which will allow SCiSOM to create a security bench-mark and provide guidance for future security development. Whilst bearing in mind the report is for an organisation with deeply held humanitarian principles and values; it should draw upon current best practice from NGO, corporate and security force operations as well as high-risk environments such as Afghanistan, Yemen and Iraq. The assessment must follow a holistic, humanist approach in which IT, HR, logistics, novel technology/innovation and vitally; our staff should be considered alongside more traditional security practices. Those that prioritise protective measures and think along traditional lines (fortified mentality) need not apply. Individuals or agencies are invited to submit proposals as to how they would conduct such an assessment. As a minimum the proposal should include originality of thought in the following areas:

Methodology to be employedActivities and the TimeframeDetails of the ItineraryCosts to be involvedResources/Access requiredCVs & references of consultants to be involvedHow the report will be presentedHow will this process be kept confidential CHILD SAFEGUARING POLICY:Any employee, consultant, contractor or the supplier undertaking an activity on behalf of SC UK must sign the Child Safeguarding - Declaration of Acceptance Form] and comply with the SC UK's Child Safeguarding Policy which is a statement of SC UK's commitment to preventing abuse and protecting children with whom it comes into contact.This extends not only to children with whom SC and its partners work directly, but also includes children whom staff are responsible for. SC UK believes that the situation of children must be improved through the promotion of their rights supported and demonstrated by all members of staff. Save the Children's Code of Conduct sets out the standards which all staff members must adhere to. Applications should be forwarded to: vacancies@scsom.org. Application Closing Date: Friday 11th May 2012.

Applications should be forwarded to: vacancies@scsom.org.

Attention please!

Fake job announcements and offers of assistance are in circulation. Scam "artists" want to steal your money!

Please note:
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES).

THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.

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Employment Type: Full Time

Summary

Our Client a ground and air travel company in Kenya is seeking a Key Accounts Manager to do sales and marketing of air ticketing and travel management services to generate maximum revenues, expand market share and achieve company’s profitability targets, while providing outstanding service to customers and ensuring customer escalations and complaints are dealt with efficiently and conclusively.

Duties & Responsibilities

Sales & Marketing Duties

Responding to various tender requests from a variety of sources with regards to Air ticketing and Travel Management services;Follow up on sales leads, call on clients and solicit business;Planning and managing direct marketing campaigns;Building and maintaining relationships with existing customers through regular review visits and constant communications;Acting as a contact between the company and its existing and potential markets;Gathering market and customer intelligence;Advising on forthcoming product developments and discussing special promotions;Gaining a clear understanding of customers' businesses and requirements to enable accurate audience and presentation targets;Gaining a clear understanding of the products, market environment and benefits related information;Reviewing own sales performance - ensuring sales targets are met;Assist in various branding initiatives for the company including corporate branding;Marketing support activities & other collaborative duties with the Tours Department;Preparation of marketing presentations to corporates as need arises;Maintenance of databases and database usage;Customer Relationship Management Duties
Providing help and advice to customers using the organization’s products or servicesCommunicating courteously with customers by telephone, email, letter and face to face Handling face-to-face enquiries from customersReviewing customer surveys and sending reportsInvestigating and solving customers' problemsHandling customer complaints or any major incidentsKeeping accurate records of discussions or correspondence with customersAnalyzing statistics or other data to determine the level of customer service providedVisiting customers to provide a one-to-one service;Developing feedback or complaints procedures for customers to useDevelop long-term customer relationships and achieve customer satisfaction goals.Requirements

The successful candidate will have:

Business or marketing-related degree;At least 3 years progressive working experience in sales & marketing;Experience in product launches and branding;Customer care skills;Excellent communication skills both oral and written and ability to communicate well with people of all levels;Must be self-driven and able to meet deadlines;High level of professionalism, enthusiasm, and a “can do” attitude;Works with minimal supervision and stress tolerant;Persuasiveness, innovation and judgmentAdded advantage to those experienced in sales & marketing and business development in the Travel Industry.If your background, experience and competencies match the above specifications please send a cover letter, your detailed CV indicating daytime telephone numbers, address and names of three referees to keyaccontsmanager@gmail.com to reach us not later than 21ST March 2012.

A new Tours and Travel company is looking to hire a dedicated and resilient individual to work as a tour and travel consultant.

The candidate should fulfill the below conditions.

Minimum requirements:

Holder of a Diploma in tours and Travel from Utalii college.A degree is an added advantage.The applicants should be 30years old and above with at least 4years working experience in an active capacity.

Applications to be e-mailed to tourjobs12@gmail.com with the subject line being Tours and Travel consultant

Visit http://www.kenyan-jobs.com/ for many more jobs in Kenya

Travel Consultant

Requirements

1. Doing bookings

2. Ensure each booking has a booking card

3. Ensure all bookings are confirmed and re-confirmed

4. Ensure all bookings have ticket numbers

5. Ensure ticketing rules are followed.

6. Ensure all tickets are authorized for by the client. Any ticket sent to accounts without an L.P.O or letter of authority by the clients will not be invoiced. If sent with fraudulent authorization then the you will be personally held accountable even if is after your departure from our employment.

7. Ensure going through the queue messages and advise clients on the status of bookings

8. Do quotations to clients ensure they are properly typed/pasted and call/chat all clients to ensure they have received their emailed quotations

9. Ensure the quotations are responded to immediately incase of delays then advice the client the intention to do so.

10. Send any cash paying clients to accounts office for receipting.

11. Cancel all cancelled tickets on the computer system, punch them and forward them to accounts with the attached cancellation slip.

12. Ensure that we are updated on all current fares from the airlines.

13. Ensure you seek authority for all discounts to clients especially walk ins who are not within our approved levels of discount in our systems

14. Ensure all un-needed bookings are cancelled in the system to avoid no show fees.

15. Do a daily sales report and forward to the relevant accountant on a daily basis.

Must have account they can walk in with and in addition to accounts to be allocated to be able to generate minimum 10,000,000 sales a month within 6 months.

Minimum experience 4 years in a busy office, have relevant education to the position and a computer literate

If you meet the above, kindly send or resend your application along with an up-to-date CV with telephone contacts for three professional referees to swift.recruitment.recruit@gmail.com including your daily telephone contact, current net salary and your expectation.

Only short-listed candidates will be contacted

Visit http://www.kenyan-jobs.com/ for many more jobs in Kenya