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Assist in plans, preparations, and devises of work schedules, according to budgets and workloads.Supervises daily operation of the shop; meets, greets and assists public in selecting books/ stationary and other merchandise; supervises staff also engaged in service to the public, selling, and assisting buyers.Supervises and coordinates the work of assigned staff; plans staff work schedules according to projected business levels.Ensuring standards for quality, customer service are metResponding to customer complaints and commentsTouring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issuesInitiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;Dealing with sales, as and when required.Find out the customer's needsSupervises and participates in the monthly inventory of merchandise and stock, extends and prices inventory for use in preparation of the monthly operating statement.Overseeing staff and providing management coverage when the shop manager is absent
Diploma / Degree in Sales and Marketing or any related fieldAt least 4 years experience in a retail environment.At least 3 years experience on supervisory position
If you feel you fit the above role ,please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.keN.B: We do not charge any fee for receiving your CV in our database nor for interviewing.Only candidates short-listed for interview will be contacted.For unsolicited applications,please drop your CV in our offices (Devan Plaza, Westlands 4th Floor) Monday to Friday- 3pm- 5.30pm ONLY
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