Lab & Allied Medical Representative Field Supervisor Job in Kisumu Kenya

Applications are invited from qualified candidates to fill the position of Medical Representative Field Supervisor to be deployed in Kisumu.

Duties & Responsibilities
 

The successful candidate shall perform the following duties:
 

Accountabilities and Tasks
 

Results

• Responsible for obtaining profitable results through achievement of the set targets for the medical representatives in the region.

Employee development

• Maintain a united team of marketing/medical representatives with group goals


• Organize periodical meetings to assess performance per person & discuss ways of improving where performance seems to count below expectations.


• Organize periodical training/awareness programmes to team members to create awareness of any emerging concerns.

Targets

• Assist in setting the performance targets for medical representatives.


• Insist on performance from the medical representatives based on the targets.


• Periodically assess the targets based on the performance realized.

Performance Feedback

• Responsible for ensuring that performance records for the area team are kept appropriately, reviewed accordingly & communicated to the management if  need to act in any particular manner.

Supervision

• Responsible for planning, acquisition, directing, organizing, supervision & motivation of Medical Representatives to accomplish their individual objectives.

Performance Management

• Responsible for monitoring the performance of the team members by conducting performance evaluation, developing training needs assessment plan, suggesting reward plans for exemplary performance & corrective action for poor performance.


• Making personal observation of the marketing progress by making daily field visits.

Communication

• Establish a system of reports & communication to the Marketing Manager concerning daily activity per Medical Representative as well as matters needing immediate attention.

Discipline

• Monitor the discipline of the medical representatives working below him/her including attendance, use of company property, conduct towards customers as well as solving grievances that arise at field level & reporting the work progress.

Orders

• To maintain a system where customers will send orders directly to the company via mails & back office support staff can complete the task. 


• Monitor all the orders made by customers & make the appropriate follow-up to make sure that deliveries are done timely & that customer satisfaction & retention are maintained.


• Collection of payments for goods supplied.

Person Specifications

• Bachelor’s degree in a science related course.


• Over 3 years work experience as a supervisor or 5 years’ experience as a Medical Representative.


• Good communication & interpersonal skills.


• Ability to handle demanding situations & work with minimum supervision.


• Should have exhibited a high performance record.


• A team player with leadership skills


• Proven track record & a high degree of integrity.


• Should be 30-35 years of age

Salary: Attractive

Applications addressed to the Human Resource Manager enclosed with a CV can be send to HR office on or before 4.30 pm Wednesday February 17, 2016. 

On-line applications can be done to: hr@laballied.com