Credit Manager Job in Nairobi Kenya (170K)

Job

Title: 5 Star

Hotel Credit Manager
 

Our

client is a unique golf resort in Kenya & Africa and enjoys the goodwill of

the international tourist market, as well as a diverse local individual and

corporate clientele. 

They

seek to hire a qualified and highly experienced Credit Manager who will be

responsible for period credit reviews of existing customers, assess

creditworthiness of potential customers with the goal of optimizing the mix of

company sales and bad debt losses.

• Review
  
  credit worthiness and approve or deny direct billing requests


• Maintains
  
  security of credit documents such as credit applications and write-offs


• Maintains
  
  and ensures detailed listing and documentation of all credit and
  
  collection calls to document all possible steps were taken to avoid
  
  write-offs of uncollectible accounts


• Stays
  
  current on all Hotel policies regarding provision of credit and collection
  
  of debts


• Instructs
  
  departments as to the correct procedures regarding credit policies, and
  
  ensures adherence to established credit policies


• Attends
  
  pre and post function and sales meetings where billing arrangements are
  
  involved


• Prepares
  
  and distributes, pre arrival group credit procedure materials for all
  
  departments


• Reviews
  
  in-house bills daily to ensure proper application of charges and that
  
  credit limit is not exceeded


• Works
  
  closely with Sales Department, Catering and Conference Services, Front
  
  Office Manager and Front Office personnel to service all group billing
  
  requirements.


• Reviews
  
  daily high balance report, makes contact with transient guests as
  
  necessary to ensure adherence to established credit policy and procedures



• Schedules
  
  and oversees the work of support staff engaged in credit activities,
  
  trains and instructs employees, reviews their work for accuracy (to ensure
  
  proper preparation of Guest Billing Statements and proper application of
  
  payments received)


• Follows
  
  up with client, whenever necessary, to verify receipt of billing
  
  statement, answers any questions that might arise


• Researches
  
  and resolves discrepancies or disputes in billing


• Prints
  
  and reviews Aging Report on a daily basis. Ensures all Ledger accounts are
  
  accurate (no check-out guests with balances, and no positive balances for
  
  advanced deposits)


• Prepares
  
  Accounts Receivable Aging report, and reviews with Finance Manager for
  
  determination of appropriate action steps and communication of: phone
  
  contact, continued hotel level collection efforts, collection agency,
  
  write-offs and reporting to credit authority


• Attends
  
  required hotel meetings to keep informed of in-house activities/promotions
  
  and events, and maintains communications with other departments throughout
  
  the hotel


• Conducts
  
  departmental meetings as required to communicate effectively with all
  
  credit department personnel to ensure that they are kept current with
  
  pertinent hotel information and activities


• Evaluates
  
  changes in guest needs and the resort’s guest mix and industry competitive
  
  set to recommend appropriate product/service and operational changes
  
  necessary to ensure guest and employee satisfaction, while maintaining
  
  market dominance and exceptional financial performance


• Prepares
  
  any requisite analytic reports to assist with the month end close.

Desired Qualifications and Skills

• Bachelors
  
  Degree in Business, Finance or Accounting


• 3-4
  
  years prior supervisory experience in hotel accounts receivable or
  
  collections


• Knowledge
  
  of collection and credit reporting procedures


• Proficiency
  
  in computer software applications including all Windows based Accounting
  
  systems


• Strong
  
  organization and maintenance skills


• Effective
  
  management, leadership, organizational and communication skills


• Ability
  
  to work flexible schedules


• Sustains
  
  performance and achievement oriented


• Confident
  
  with customers.


• Inspires
  
  cooperation and commitment.


• Adapts
  
  work style and ethics appropriately.


• Good
  
  written and verbal skills.


• Has
  
  energy and drive.


• A
  
  sense of urgency and makes things happen


• Open
  
  to feedback and learning.


• Generates
  
  innovative options and has positive impact and influence


• Operates
  
  ethically with high level personal integrity


• Emotionally
  
  stable and mature

If you are up to the challenge, possess the necessary

qualification and experience; please send your CV only quoting the job title on

the email subject (5 Star Hotel Credit Manager) to

jobs@corporatestaffing.co.ke  before Wednesday 6th April 2016

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted