Housekeeper Job in Nairobi Kenya

Duma Works is recruiting a Housekeeper for one of our clients in Nairobi. 

The company is one of the best boutique hotels in Nairobi.

Position Summary: Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. 

The housekeeper promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

 

Duties and Responsibilities:

• Enters and prepares the room for cleaning.


• Makes bed.


• Dusts the room and furniture.


• Replenishes guest-room and bath supplies.


• Cleans the bathroom.


• Cleans the closet.


• Vacuums and racks the carpet.


• Checks and secures the rooms.


• Replenish amenities according to the operational standards.


• Deliver and retrieve items on loan to guests e.g. iron and ironing boards


• Ensure security of guest rooms and privacy of guests


• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required


• Cleans guest bathroom/bed room/floor corridor.


• Responsible for replenishment of guest complimentary water.


• Responsible for the cleanliness and maintenance of his work area.


• Responsible for the Hotel property in the work area.


• Attends to guest calls, guest requests /guest complaints in the area assigned to him.


• Authorize to enter in guest-rooms for cleaning and providing turn-down services as per requirement.


• Responsible for following the standard operating procedures.


• Responsible for achieving and exceeding the guest satisfaction score.

Prerequisites:

• Education- a diploma or higher in any hospitality field


• Physical mobility and stamina required, ability to follow instruction, detail-oriented, professional attitude is required and ability to work independently.


• Experience- at least 2 years working in a hotel.

Apply
 

To submit an application: Send your CV and cover letter explaining why you are qualified and how this position will help you achieve your career goals.

Send to apply@dumaworks.com. As the subject line of your email, write “2189” and please make sure to include your Your Full name &  Phone number e.g. 2189, Barack Obama, 07xxxxxxxxx.in the message body. 

If you don’t follow these instructions, your application will not go through. 

Deadline for receiving applications: 3rdMay 2016

When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.