Real Estate Property Manager Job in Nairobi

Our Client in the real estate industry is urgently seeking to recruit a property manager to join their dedicated team in Nairobi.

Salary: 100K – 120K

Job Responsibilities

• Issuing of invoices and collection of rent on timely basis.


• Renewal of Mall leases as and when they expire in liaison with the landlord’s advocates.


• Ensuring land rent and rates are paid on time and advising on other government statutory requirements regarding Mall operations.


• Exhausting all the marketing avenues to ensure speedy occupancy of the Mall.


• Identifying and approving only qualified organizations for participation in Mall activations.


• Ensuring no illegal businesses operate within the compound and confines of the Mall.


• Provision of repair work order budgets for approval by the landlord on a timely manner for planning purposes.


• Coordination of service providers and ensuring the common services like lifts, generators, cleaning, parking etc operate seamlessly without hitches.


• Coordination of security services with the security company in the Mall and liaising with area security team to ensure constant updates on security matters within the area.


• Ensuring technical support personnel like plumbers and electricians assess the functionality of various appliances and equipment and update on the same on daily basis.


• Publicize the Gateway Mall in liaison with the client on media and other forums to increase traffic for the tenants and yield high tenant retention.


• Encourage the tenants to liaise with one another to develop mutually beneficial approaches to common issues, eg. crime prevention and publicity. 


• To run regular consultative meetings to further the above and foster understanding between all parties involved in the activities of the Shopping Mall.


• Manage tenant’s complaints by following best practice customer relationship procedures, lease conditions and guidelines.


• Effective implementation of the Shopping Mall Health, Safety, Fire and legislation policies.


• Ensure efficient emergency procedures are in place and that staff and tenants are fully trained in emergency response with particular emphasis on evacuation procedures.


• Ensure that all service providers/contractors and tenants adhere and maintain good environmentally best practices in Gateway Shopping Mall.


• Measure and manage service providers/ suppliers performance against agreed SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) in relation to Gateway Mall.


• Ensure that the Help Desk has accurate and comprehensive data regarding the Gateway way Mall.


• Ensure all staff understands Shopping Mall business and customer requirements, operational and financial performance through implementation of formulated policies.


• Work closely with Shopping Mall team members to avoid labor turnover by proactively managing staff issues and complaints.


• You shall ensure that all systems are updated i.e.Secure Doc and Team Work as per instruction given.


• Any other duties as directed by the management or any other person appointed by the management

Qualifications:

• Degree in Land Economic, Real Estate or its equivalent


• Prior experience working in the real estate industry is an added advantage


• Knowledge in the use of Property Management softwares


• Ability to work under a high pressure environment


• At least 5 years’ experience in property management


• Excellent customer service skills


• Excellent communication skills

If qualified Please send your CV to [email protected] with the title PROPERTY MANAGER before 4th October.