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Our client is a Kenyan manufacturer of motor bikes. They seek to hire a Retail Manager who will ensure legal compliance in the retail centres and oversee the activities of the store administrators and regional representatives. He/ She will play a crucial role in attaining profitability, constant growth and cost control within the retail sector on retail shop level.
Location: Nairobi (50% travel around Kenya)
Gross Salary: 100k plus commissions
Contract Type: 1 year renewable
Retail Manager Job Responsibilities
- Run assigned retail centre ensuring each runs efficiently with budget and minimising expenditures.
- Ensure the centres meet the minimum health requirements.
- Implement via sales team key distribution and sales channels and strategies to achieve better overall performance at the retail shop level
- Monitor stock levels and liaise with warehouse for orders
- Deal with customer complaints and ensure maximum customer satisfaction
- Responsible to create and implement marketing strategies to support sales activities
- Undertake product/service awareness, promotions, advertising, branding initiatives to effectively achieve increased sales
- Be a stakeholder on the new site steering committee, help analyse new proposed sites from a sales and marketing standpoint.
- Participate in social enterprise related ventures /business ideas
- Review cash status report at each shop to assist cash control, prior to releasing delivery to the shop.
- Implement via inventory accountant and warehouse manager, a thorough stock taking procedure in all shops mandatorily in order to keep track of physical stock and report any critical issues immediately.
- Oversee in the acquisition, establishment and management of supplier relationships
- Oversee and secure better credit terms, returns policy and consignment purchase with suppliers to assist company cash flow management on company level.
- Constantly analyse and review the logistics strategy (own or outsourced transport, establishment of distribution centre) in order to find new opportunities to lower the cost of goods sold.
- Prepare monthly budget for department costs
- Report quarterly on individual staff performance and suggest performance enhancing changes.
Qualifications for the Retail Manager Job
- University degree and further education in Retail Management, Business Administration, Logistics, Procurement, Operations and/or any related field
- 7+ years experience in Kenya in retail, retail analysis, sales, marketing, supply chain, administration and/or related field.
- Must have Retail Sales Experience.
- Must be able to communicate effectively, both in writing and verbally, in English and Swahili.
- Excellent with standard office software (incl. MS Word and MS Excel or equivalent).
- Excellent reporting and analytical skills.
- Driving license
- Excellent understanding of retail nature in Kenyan/East African market
- Hands-on management style and willingness to spend time outside the office, sometimes under very harsh conditions
- Highly organized and ability to plan in advance.
- Good coach/motivator
If you are up to the challenge, apply here on or before 3rd October 2017.
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