Quick Books Implementation Engineer Jobs In Nairobi

September 22, 2017at 4:50 pm

Quick Books Implementation Engineer Job at Janta Kenya

Functional Area: Accounts, Inventory, Procurement, MIS Reports

Quick Books Implementation Engineer Job Responsibilities

• Installation, Configuration & Troubleshooting of Software Components Remotely/On site.


• Assess/evaluate client requirements against scope of project, manage project plan and schedule.


• Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.


• Troubleshooting Software/Hardware/Networking/OS related queries of our global customers Over Phone which involves working in different time zones


• Take calls from Global customers and initiate the right response to them, positively and professionally


• Deal with a wide range of products


• Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand


• Work closely with Solution Architects and/or Engagement Managers to ensure appropriate follow-up of identifying client needs and follow-up activities.


• Responsible for providing Engagement Managers and/or clients with updated implementation plans, Support


• Calls communications documents, follow-up memos, etc.


• Ability to manage multiple clients and projects/tasks simultaneously.


• Collaborate with several teams (e.g. software development, testing,engineering,sales) to achieve our common goal of solving our customer problems and enhancing our products


• Share your knowledge with other people in writing technical documents and enlarge the knowledge database

Technical Skills

• Proficiency in SQL and Databases, Reporting tools (Preferably Crystal) is needed.


• Knowledge on Desktop Client / Server Applications


• Knowledge on Accounting Software Implementation


• Should be able to Configure Various Chart of Account, Reports & Business Processes…

Key Skills

• Previous full life-cycle implementation experience with Accounting- quick books/ERP Implementation


• Background as a Software Support Consultant & Implementation Engineer or Business Analyst


• Must possess strong cross team/group/org collaboration skills.


• Excellent organizational, analytical, and problem solving skills


• Excellent communication and presentation skills


• Willingness to travel Local/Abroad


• Flexible to work in shifts

Qualifications for the Quick Books Implementation Engineer Job

• At least 2 years Implementations Experience (Preferably Accounting- quick books).


• Should have Both Technical & Business Process Analysis Experience in medium to Large scale Projects.

How to Apply
If qualifies kindly send your CV to recruitment@jantakenya.com indicating (Implementation Engineer- quick books) before 25th September 2017

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