Operations Manager Job, Administration Jobs Kenya 2021, Sales & Marketing Kenyan Job Vacancies August,


Operations Manager – Retail (Furniture)


Our client in the retail (furniture) industry is currently looking to hire an Operations Manager.


Responsibilities



  • Will supervise and lead a professional team to ensure achievement of retail store revenue targets, operational goals and customer satisfaction.

  • Will coordinate the overall daily operation of the retail outlets including, discipline, and scheduling of employees to ensure cost effective and quality operations.

  • Supervising all outlets including maintaining all operations, sales and financial aspects within the department. This will include stock availability, logistic, manpower planning, regular invoicing for revenue and generation of weekly and monthly financial and sales reports.

  • Responsible for all functions of the retail outlets to include operations, sales, customer service, inventory, and growth/expansion of all the shops.

  • Will drive the team to increase sales & day supervision of retail outlets, including sales, staff, stock and resources management

  • You will support the team in developing and nurturing sales with existing key clients through regular contact and networking

  • Expected to learn to mentor, coach and lead to ensure long term and sustainable high performance for staff.

  • Drive achievement of set area customer satisfaction target, through process innovations and staff skill set development;

  • Overseeing pricing and stock control including analyzing and forecasting sales figure

  • Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.

  • Understand all information in the daily reporting of store operations.

  • Effectively lead, manage, train and develop staff to agreed procedures.


Qualifications



  • Bachelor’s degree in Business Management, Administration, Marketing or a related field

  • 4+ years’ experience working within the furniture environment with at least 3-years management or supervisory experience.

  • Strong background in sales would be key

  • Mature, professional with hands-on experience in Operations, HR, Finance and Sales.

  • Fosters a positive team environment and collaboration within the various shops.

  • Must have some experience managing and supervising a diverse team.

  • Possess basic knowledge of finance and book keeping with strong aptitude for numbers and safe cash handling procedures.

  • Should be extremely honest, determined, diligent and observes integrity

  • Previous experience in the retail industry will be desirable.

  • Hands-on in operations with proven ability to manage a number of projects at the same time


How to Apply


Please send us your CV to jobs@alternatedoors.co.ke


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