Customer Care Job in Nairobi, Kenya

Customer Service Representative

Shopit Limited is a
fully-fledged purchasing agency catering to the purchasing needs of a wide
variety of clientele in the East African region.We aim at becoming the most
trusted avenue for accessing all world’s products. To achieve this goal we are
looking for like minded individuals to fill this key role:

CUSTOMER SERVICE REPRESENTATIVE

Job responsibilities

• Serve
  clients on all modes of engagement e messages, calls, social media and
  face to face.


• Provide
  accurate, valid and complete information promptly to clients as their
  guide through the purchasing process.


• Initiate
  the fulfilment process upon payment and keep clients informed and engaged
  on the progress of their orders.


• Respond
  to all requests for quotation sent through all modes of engagement.


• Ensure
  clients’ issues and complaints are addressed speedly and


• Handle
  after sale related queries such as

Job qualifications

• Minimum
  of 1 year experience.


• Proficiency
  in oral AND written English.


• Must
  be a proficient computer and internet


• Must
  be willing to work six days a week. (Monday – Saturday).

How To Apply

Interested applicants
may share their curriculum vitaes and application letters to

resourcing@shopit.co.ke.