Business Development Manager Job, Sales & Marketing Jobs In Kenya 2022, 


Position: Business Development Manager


Location: Nairobi, Kenya


Industry: Micro Finance Bank


Our client, a microfinance bank is looking to fill in the position of a Business Development Manager.


Job Purpose


Responsible for business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability, and growth in line with the Bank’s strategy.


Responsibilities


Business Acquisition:



  • To implement the Bank’s business development strategy at branch level including growth in customer base with concurrent growth in branch liabilities and assets.

  • To formulate and implement branch business plans, forecasts and budgets and ensure their control and periodic reviews.

  • To support marketing initiatives and monitor and provide regular feedback on products performance.


Operations:



  • To oversee customer service delivery, maintenance, and improvement of service standards in order to ensure customer satisfaction and retention.

  • To implement and monitor the operational and business risks management guidelines for the branch to maximize profitability.

  • To maintain the look, feel and physical security of the branch premises, staff, and customers.


People Management                                                                            



  • To provide leadership, direction, and pace to the branch team.

  • To build, develop and motivate a high performing team.

  • To identify training gaps and recommend on required training interventions.


Compliance



  • To ensure compliance with both internal and external regulatory requirements.

  • To work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.

  • To ensure implementation and compliance with operational policies and procedures.


Qualifications



  • Be a holder of bachelor’s degree in business related field.

  • Professional banking qualifications such as AKIB will be added advantage.

  • Knowledge of operational policies, procedures, and legalities relevant to branch operations.

  • At least 5 years’ managerial experience in the banking industry.

  • Strong selling, communication, and presentation skills.

  • Ability to lead teams and deliver business results.


Competencies:



  • Entrepreneurial and commercial thinking.

  • Leading and supervising.

  • Relating and networking.

  • Persuading and influencing.

  • Presenting and communicating information.

  • Delivering results and meeting customer expectations.

  • Deciding and initiating action.

  • Planning and organising.


How to Apply


To apply, send your CV and cover letter only to recruit@flexi-personnel.com by 18th March 2022. Indicate Business Development Manager and your expected salary on your email subject.


NB: Flexi Personnel does not charge candidates for jobs placement


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