Administrative Operations Manager Job. Salary 65K.

Administrative and Operations Manager (Salary range Kshs.65,000/=)

Our client is an established business located on Lang’ata Road engaging in the following activities: state of the art car repairs, restaurant and rental offices.

The business has grown over the years and now requires an Administrative and Operations Manager. This role holder will be reporting to and working closely with the General Manager, and will undergo intensive on-the-job training to learn and understand the operations of Auto Village: Systems, Structures, People, Clients, and Business Focus etc.

By the end of the training, the successful candidate will be expected to oversee the operations and manage the existing systems and soon to be installed computerized systems.

We are seeking applications from highly energized individuals to fill this position whose duties and responsibilities include the following:

* Leadership and Management of the Auto Village operations and team.
* Operations Management: Maximization/ optimal use of existing Systems and Processes
* Management of Information: Collection, storage and utilization of data/ information generated and generation of feedback from all areas.
* Client Relations and Marketing: Attracting new clients, ensuring client satisfaction and monitoring client management Information.
* Human Resources Management
* Ongoing liaison with the General Manager to achieve the strategic plans of the Business Owners.

Minimum Criteria
* Business undergraduate degree from a recognized university
* Fluent in English and Kiswahili.
* High administrative and organizational skills: able to manage time, plan effectively, and set and achieve goals.
* Strong leadership skills: of self and others. The ability to work with people of all education and exposure levels.
* Team player, focused on creating synergies within the team and influencing the team towards a common purpose.
* Ability to think strategically and bring this to problem solving and maintaining team focus.
* Creative thinking in order to develop innovative solutions to problems: a versatile, flexible, adaptable approach to different situations, personalities and communication styles.
* Excellent customer service skills and the ability to lead by example.
* Effective negotiation and communication skills: written, spoken.
* Computer literate: MS Word, Excel, PowerPoint, Internet.
* Clear demonstration of ‘street smarts’ or common sense in problem solving within legal and regulatory requirements.
* Generating new thinking to complement the business owners in taking the business to the next level.

Attitudes/ Other Attributes
o Key: High attention to detail.
o Teetotaler (non-alcoholic drinker).
o Assertive: Strong and confident without being abrasive or aggressive.
o High integrity and diligence.
o Comfortable working in a garage environment.
o Ability to interact with people of all levels of society.
o Highly-motivated self-starter.
o Innovative thinker, who constantly seeks improvement.

Experience
o Prior supervisory/ management experience (at least 2 years).
o Experience in the motor service sector will be an added advantage.
o Demonstrable required skills and attitudes.

Please forward an application letter indicating your suitability to this role, together with a copy of your updated resume, and your current salary and benefits package to: info@peopleinsightslimited.com before Friday 28th January 2011. Only shortlisted candidates will be contacted.

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