Our client is an established business centre along Tom Mboya street in Nairobi, which offers furnished and serviced office space rental services (including virtual offices) and luxurious studio rooms/apartments for short or long-term rent. This centre has been in existence since mid 2010 and caters to the growing number of local and international businesses trying to break into or expand their businesses across the East African region.
We are seeking applications from highly energized sales and marketing professionals to fill the position of Centre Manager whose duties and responsibilities include the following:
* Developing and implementing of the centre’s marketing and business development plans to meet the income and profitability targets
* Develop new business opportunities and maximize business opportunities with existing clients
* Pro-actively hunt for target clients and establish communication and relationships with those potential clients.
* Develop and manage marketing and communication tools for existing and new clients
* Manage client relationships with the centre’s tenants and ensure excellent client service standards are maintained
* Manage administrative and operational aspects of the centre including managing suppliers
* Appropriate financial management of the centre’s financial resources including budgeting, management of cash flow, banking etc
* Advise business owners of business opportunities and ways of expanding the product offerings
Minimum Criteria
* Bachelor Degree in Sales & Marketing or equivalent
* At least 5 years, preferably with sales and business development experience in a business centre offering serviced offices
* Team management and supervisory experience to manage a small team of administrative and support staff
* Strong sense of responsibility and accountability for overall performance of the centre including sales performance, customer service, financial control, health and safety compliance, etc.
* A pro-active self-starter who can operate both individually and as part of a team
* Superior presentation and excellent oral and written communication skills
* Strong customer focus with ability to manage client relationships and resolve client queries and complaints
* Strong numeracy and analytical skills to keep track of the Centre’s financials
* Good organization and coordination skills
* Attention to detail and strong problem solving ability
* Willingness to work for long hours in line with business hours of the centre from 8am to 8pm
Please forward an application letter indicating your suitability to this role, together with a copy of your updated resume, and your current salary and benefits package to: info@peopleinsightslimited.com before Friday 14th January 2011. Interview invitations will be sent at very short notice, therefore clearly provide daytime telephone contacts.
Only shortlisted candidates will be contacted.
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