Department: Sales and Marketing
Duties and Responsibilities:
Preparing accurate and timely quotations and proforma invoices to customers as required.Process enquiries by phone, email and customer visits in relation to company business.Establish, develop and maintain business relationships with current and prospective customers to generate new business for the organization’s products/services.Processing orders as per customer specification and make follow up to ensure receipt of the goods.Manage sales returns and ensure credit notes are raised against the returned goods.Ensure that all complaints by customers are addressed immediately and settledCalling customers to follow-up on payments for goods sold to them on credit.Predict customer requirements /re-order level depending on the season or customer’s history.Liaising with the Stores Manager to ensure that all the invoiced products are dispatched and credit notes are raised for any products out of stock.Any duties assigned by management.Bachelor’s degree in relevant field2-3 years experience as a sales coordinatorExperience in the IT sector will be an added advantage.Experience in strategic planning and execution.Knowledge of structuring sales quota goals and revenue expectations.Experience in planning marketing strategies, advertising campaigns, and successful public relations efforts.Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.To apply for this position send your resume to recruitment@workforceassociates.net.
On the subject line indicate SALES CO-ORDINATOR
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