Lead Field Engineer

1591470
Business GE Aviation
Business Segment Aviation
About Us GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. This position will be located in Nairobi, Kenya with primary responsibilities for Kenya Airlines. Other responsibilities will include roving support of smaller GE customers in sub-Saharan Africa.
Posted Position Title Lead Field Engineer
Career Level Experienced
Function Services
Function Segment Field Services
Location Kenya
City Nairobi
Relocation Assistance Yes
Role Summary/Purpose GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.The Field Service Engineer provides technical advice and assistance to our customers in the operation, maintenance, repair, and installation of engine products. The FSE provides on-site interpretation of data and technical instructions. Provides communication to internal organizations regarding status of engine programs, events, trends, customer issues and climate.
Essential Responsibilities Serve as the primary GE on-site or mobile representative to an assigned commercial airline customer(s)
· Provide program leadership, technical direction, and assistance to the customer in the operation, inspection, maintenance, and repair of assigned product lines
· In certain operations within a region, an FSE may have additional team leader administrative responsibilities to coordinate internal field service activities
· Perform duties as the FSE for all assigned GE product lines and assist the customer with technical understanding of the operation, maintenance, and trouble-shooting of multiple types of GE products
· Review effectiveness of maintenance actions to identify training needs
· Apply Six Sigma analytical tools to assist the customer with proactive reliability and management
· Assist customer with improving reliability and reducing cost of ownership
· Provide single point of contact to the customer, customer team, and all other GE stakeholders
· Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support
· Assist customer with spare parts ordering, issues resolution, and provisioning
Qualifications/Requirements · Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in an aviation field service or maintenance position)

ELIGIBILITY REQUIREMENTS:
· Willingness and ability to travel at least 10% of the time
Desired Characteristics · Bachelor's degree in Engineering is preferred
· Strong oral and written communication skills
· Strong interpersonal and leadership skills
· Proven analytical and quality improvement ability
· Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs / hardware
· Ability to make formal presentations to all audiences
· Ability to work with all levels of maintenance, engineering, and management
· Project management or supervisory experience is preferred
· Demonstrated ability to lead and influence GE customer and peers
· Greenbelt certification
· A&P or LAME certification

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