Ref.: BM/05/2014
Reports To: Chief Operations Officer
Job Purpose: Direct and coordinate all branch operations to increase sales, profitability, market share, as well as customer and employee satisfaction.Direct all operational aspects of the branch, including customer service, human resource management, sales, workshop and parts activities.Assess local market conditions, identify current and prospective sales opportunities for new vehicles, service and parts and work with the respective teams to close the opportunities.Work with the Sales Manager to prepare Branch New Vehicle Sales annual budgets.Work with the GM Parts to identify potential Parts sub-dealers in the region, where Simba Corp. does not have a presence.With guidance from the General Managers at Head Office, enforce implementation of all functional policies and standard operating procedures at the branch.Maintain communication between the branch and Head Office by preparing and submitting daily, weekly and month-end reports (as required) regarding operations and productivity. E.g:Parts reports: sales, lost salesService reports: WIP status, job cards openedSales reports: sales activity, including pipeline and conversion ratioOversee branch financial management, including WIP management, debt collection/management and payment of suppliers in line with agreed terms.Certify all accounting documents, including LPOs, petty cash, daily banking, purchases, etc.Ensure that all departments are properly staffed and directed.Address employee and customer concerns promptly.Ensure all branch staff are adequately appraised and input into appraisals of branch management staff.In liaison with head office, interview potential staff members and ensure training of new hires.Manage the branch facility, including security and safety, by implementing requisite security and safety policies and procedures.Hold weekly branch management meetings to update on various activities.Ensure branch departmental meetings are held weekly.Professional Qualifications: N/A
10 years progressive experience in a functional area, 5 of which should be at a management level.Demonstrated high level of integrity and ethical standardsKnowledge of the company’s products and servicesDemonstrated competence in profit and loss management to maximise financial performance of the branchExperience monitoring the market place to identify business opportunitiesDemonstrated understanding and application of effective selling strategies and techniquesSuperior organisational skillsAbility to work productively with a wide range of peopleMotivated self-starterProblem solving skillsHow to Apply
Attractive remuneration packages commensurate with the positions’ responsibilities will be negotiated with the successful candidates. If you believe you can clearly demonstrate your abilities to meet the relevant criteria for any of the roles above, please submit your application with a detailed CV via email, stating your current position, current remuneration, email and telephone contacts and quoting the reference number for the position applied for on your application letter and email subject.
To be considered, your application must be received by 30 May 2014 addressed to the undersigned.
Only shortlisted candidates will be contacted.Executive Selection Division
Deloitte Consulting Limited, Kenya
Email: esd@deloitte.com
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