Warehouse Manager Career in Kenya

Job Vacancy: Warehouse Manager

Job Summary: The Warehouse Manager responsibility is to oversee the day-to-day operations & staff of the warehouse. This role oversees the dispatch of all orders for customers. 

This includes managing staff in receiving, warehousing and distribution operations by enforcing operational policies and procedures as set out by management. 

The role also ensures quality control standards, delivery and budget objectives are met. 

 

The Warehouse Manager must also ensure that they maintain high standard of customer service. 

Key Duties and Responsibilities

• Take complete responsibility for the receipt, storage, accounting and reporting of all raw materials and finished goods received and stored in the warehouse(s).


• Undertakes full accountability of any shortages / discrepancies of physical stock to the stock ledger.


• Assess availability of space and prepare stacking/storage plans for raw materials and finished goods.


• Train and supervise the warehouse staff.


• Ensure that all receipts of raw materials and finished goods are properly documented, including any damages or shortages. Make periodic random checks during loading/unloading operations to ensure that items by vehicles confirm to the quantity record on the delivery note.


• Ensure the adequate provision of all warehouse equipment such as pallets and tools.


• Monitor the quantity and quality of raw materials and finished goods stored. Carry our regular raw materials and finished goods physical periodic check/inventory of the warehouse.


• Monitor safe work practices and adhere to safety measurements put in place ensuring health, safety, cleanliness and security of the work environment and staff. This will require to direct staff, providing on the job training.


• Undertake forward planning for peak periods to ensure the warehouse and staff are ready to ensure fast, effective turnaround of all orders.


• To monitor stock levels and reorder as needed from approved suppliers to ensure daily requirements are met as well as planning for peak periods.


• To maintain consistent quality control of stock & order packing to minimise transit or holding faults and limit stock returns and ensure top service at all times.


• To undertake and oversee all stock related tasks & issues such as, stock taking, order distribution, receiving incoming freight (including safe unloading of containers), stock locations, bar coding, stock transfers, quarantine, packaging, cross dock, consumable replenishment etc. This includes reporting damaged incoming deliveries and reconciling freight invoices.


• To maintain the physical condition of the warehouse and surrounding areas by planning and implementing new design layouts, inspecting equipment, issuing work orders for repairs and completing requisitions for replacements.


• Responding to and dealing with customer communication by email, fax and telephone using a professional and courteous manner.


• To lead by example and set a high level of consistent productivity and customer service that is sustainable to all staff members.


• Producing and where necessary designing regular reports and statistics on a daily, weekly and monthly basis as requested by management.


• Oversee and carry out/coordinate the planned maintenance of vehicles, machinery and other equipment. To also ensure safety of vehicles including forklifts and ensure all staff using vehicles have current licenses and have full understanding of the equipment.


• To liaise with transporters and ensure timely collection of goods, reconcile deliveries in and out and report any variances to management.


• To manage the delivery scheduling for Company vehicles and transporters.


• Motivating, organising and encouraging teamwork within the warehouse workforce to ensure set productivity targets are met. This includes briefing team leaders on issues for that particular day.


• To be well presented ensuring neat and clean attire at all times.


• Manage and implement the warehouse roster and ensure there are enough trained staff to meet workload demands all in line with budget allocation. This will also cover approval and management of warehouse staff leave rosters.


• Deliver and fulfil any other tasks or objectives as directed by management.


• Effectively communicate with other departments, staff groups and customers as required.


• To complete all tasks assigned within set time frames to the best of your ability.


• To complete any other assigned duties willingly and to the best of your ability.

Competencies Required

• Minimum Business Degree / Diploma


• Certification in Production and Inventory Management (APICS CPIM / CSCP preferable)


• Proven analytical and warehouse management skills


• Excellent mathematical skills and attention to detail


• Ability to implement training


• Ability to manage large groups of people


• Demonstrated ability to work in a multi-cultural environment, and establish harmonious and effective working relationships both within and outside the organisation


• At least 5 years warehouse management experience


• Ability to speak, write and read in the English language


• Strong understanding of customer service


• Excellent communication skills


• Strong sense of teamwork and ability to work cross functionally with minimal supervision


• High level of integrity


• Good knowledge of IT systems and software

CVs to be sent to cvs@careerdirections.co.ke by latest 5th Oct 2015