Food & Beverage Manager Job in Nairobi, Kenya

A classy hotel located in the Eastland’s suburbs of Nairobi is looking to recruit suitably qualified and driven candidates for the following position:

Position: Food & Beverage Manager

Job Ref.: FGH251206

Location: Nairobi

Sector:  Hospitality

 Job Specification for Food & Beverage Manager

• Should be above 35 years of age with a work experience of at least 5 years in the hotel industry


• Should possess at least higher diploma in hotel management from a recognized institution


• Should be eloquent and possess leadership abilities

Job Purpose: To assist with the responsibility for the day to day running of the event services department within the overall policies and controls established by the Company and Hotel General Manager, ensuring that the brand values and standards are delivered and profitability achieved.

Duties & Responsibilities

• To liaise with the Hotel Manager on the day to day running of the hotel.


• To implement the consistent delivery of superior customer service through the Customer Service Program.


• To ensure that the department creates a professional impression to customers and team members.


• To participate with action on Customer Service Reports relevant to your department to achieve positive and consistent results.


• To act on customer feedback relevant to your areas of responsibility. This to include customer complaints and compliments.


• To assist with and suggest new promotional opportunities to enable departmental sales to meet and exceed budget. This to include the planning, implementation and review of promotions.


• To keep all department team members sales focused.


• To assist with leading and motivating the departmental team to promote good employee morale and ensure a high level of commitment and pride in the Hotel.


• To carry out planned training and development in a systematic and professional way in order to meet the needs of the business and assist in individual team members personal development.


• To continuously coach and counsel colleagues.


• To measure the success of food and beverage services training in meeting departmental objectives.


• To supervise the department to ensure effective operation on a day to day basis, whilst maintaining company brand standards consistently with attention to detail. This is to include ensuring shift controls and procedures are adhered to.


• To comply with statutory and company requirements for Health and Safety, Food Safety, Risk Assessment, Licensing Laws, Disability and ensure all employment legislation is strictly adhered to.


• To act as the Hotel Guest Relations Manager as required, ensuring a professional and friendly service throughout the hotel where this forms part of your responsibility.


• To assist in hiring of service staff.


• To be fully aware of and comply with hotel and company rules and regulations as identified in the General Operations Guidelines and regulations handout.

How to Apply

If you have the required experience & skills to succeed and seek a challenging opportunity, please send your application letter including an up to date CV with 3 referees to jobsfresh254@gmail.com (Subject of the email should be the title of the POSITION APPLIED FOR + JOB REF)

If you are not interested in this opportunity today, please refer any friend or colleague you know that might suit the required profile.

Please DO NOT apply if you do not meet the requirements of the position. 

Only shortlisted candidates will be contacted.

Note: We do not charge any fees for receiving and reviewing applications or for interviews