Job Description
Job Title: Executive Housekeeper
Industry: Hospitality
Location: Nairobi
Salary: 150 – 200k
Our client is a unique golf resort in Kenya & Africa and enjoys the goodwill of the international tourist market, as well as a diverse local individual and corporate clientele.
They seek to hire a qualified and highly experienced Executive Housekeeper
Key Responsibilities
Consistently offers professional, engaging and friendly service
Ensuring the highest degree of cleanliness and maintenance in accordance with the resort’s standards, policies and procedures.
Effectively and accurately managing departmental expenses of both Housekeeping and Laundry Departments, within budgeted and forecasted guidelines
Developing and executing, in conjunction with the Executive Committee, any capital projects related to guest rooms, public areas, and the laundry facility
Overseeing all recruitment processes, and developing departmental succession plans
Effectively managing all employee relationships within the department
Maintaining an environment that promotes the Health, Wellness and Safety of both colleagues and guests
Maintaining an active Preventative Maintenance program in conjunction with the Director, Engineering
Ensuring high engagement through recognition and removal of identified barriers
Overseeing the Housekeeping and Laundry supervisors to maximize leadership synergy
Liaising with all Hotel departments as required
Actively participating as a member of Hotel committees as required
Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented
Other duties as assigned
Qualifications:
Previous leadership experience, at least 3-4 years within a similar establishment is required
University degree or equivalent training in Hotel Management preferred
Excellent computer skills
Strong organizational and administration skills
Excellent communication skills, both written and verbal
Ability to work in a fast paced, diverse environment
Proven leadership, developer and delegation skills with an ability to lead employees to achieve the departmental goals
Excellent problem solver and decision maker
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